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Posts Tagged ‘technician’

The Importance of Sales and Device Training for the New Field Service Technician

As improvements in remote diagnostics and smart enabled products increase first time fix rates and enable more preventative repair, the role of the field service technician is evolving to fit the changing needs of their customers. In the past, a technician needed to be able to quickly diagnose and fix a malfunctioning product on-site, but […]

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Microsoft Dynamics GP, NAV and SL Field Service with Smartphones and Tablets

Field Service can come in many flavors: home installations, oil fields, construction sites and electronics distribution are just a few of the industries looking for better traceability of their inventory in the field. You may have a fleet of trucks and field technicians. You may have Depots, Vendor Managed Inventory (VMI) or Customer Managed Inventory […]

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