Microsoft Dynamics Partners providing comparisons and opinions to professionals in the ERP/Accounting software selection process since 2009


Posts Tagged ‘omnichannel’

What is Multi-Channel Publishing and How Does it Maximize eCommerce Success?

Multi-Channel Publishing means delivering content to your audience in many ways at the same time. Some people might read your content on your website using a desktop, while others might access your content via social media using mobile phones or tablets. Others might see your content from a display in a physical store or find […]

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Black Friday 2020 and the importance of omnichannel

Black Friday, how you’ve changed. Do you remember Black Friday before ecommerce? Before online shopping, people lined up outside, often in the very cold, to get a once-a-year opportunity to save big on consumer electronics and other products. As an annual event, this tradition of Black Friday reached its crescendo when there would be at […]

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 Understanding 2020’s B2B Omnichannel Consumer

If you are in the business of selling to other businesses (B2B), it’s essential to understand what your buyers want. We’ve researched the topic of B2B buying, and we’ve found that most B2B omnichannel buyers today prefer making their purchases via e-commerce channels, but often go offline if the experience doesn't offer what they need.

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E-commerce and ERP: Five Reasons it’s a Match Made in Retail Heaven

For retail companies, the advent of technology has meant multiple channels by which to reach the customer. An omnichannel approach allows your customer to browse and buy at their convenience, whether at a physical brick-and-mortar store, through social media, on a website, or via phone. E-commerce in particular is a key technology channel which not […]

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Meeting Consumer Expectations, the Omnichannel Retail Mandate

Today’s omnichannel retail era is all about creating a consistent consumer experience. From in-store pick-up of products ordered online to one-click purchases delivered to your doorstep, the consumer demands ease and convenience. The consumer is shopping in-store, online and from any number of devices, the omnichannel era has arrived but many retail companies aren’t ready […]

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