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Posts Tagged ‘Microsoft Dynamics GP Support’

10 Tips Before Calling Microsoft Dynamics GP Tech Support

Before joining on with Rockton Software, I had spent a good number of years in the support world. I have worked on all varieties of different issues with customers across the globe at all levels of IT expertise. The one aspect that I saw as a trend( with support cases—that can be avoided—is lack of […]

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How To: Create Custom Themes to Help Organize Dynamics GP

Personalize Dynamics GP to Help you Keep Track of Different Companies! Here’s how: Using Support Debugger (GP2010), the administrator can change various settings that can help users manage multiple companies and remember who is logged on in what company. Step 1. Go to Tools>Support Debugging Tool>Options. On the drop down list>Administrative settings (crtl D) - […]

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Microsoft Dynamics Delivers Choice and Value in Its Support and Maintenance Offerings

As you may already know, maintenance and support fees for ERP software implementations are a large chunk of your budget. With the global economic recession, this has been closely evaluated by customers like you and you are finally pressuring software vendors like us to show you the value you’re paying for. According to this article […]

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Run Your Business, Not Your Technology

Doesn’t it seem like everywhere you turn there is a new technology to evaluate?  These technologies promise new levels of productivity, better communication, new ways to market and sell, or simply to communicate.  It is easy to get overwhelmed or accidentally become a ‘manager of technology’ instead of a manager of the business. Small and medium […]

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Microsoft Dynamics GP Helps College Students Make the Grade in a Tight Job Market – While Michigan-based Technical Support Team Makes Life Easier for the Professors

We have a really interesting client in Michigan for whom we act as their outsourced Microsoft Dynamics GP technical support desk. For over 30 years, our client has published high-quality supplements for collegiate accounting and information systems courses, including popular courseware for Microsoft Dynamics GP. Over time, the company has slowly and strategically added to […]

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Getting The Help You Need: Options for Microsoft Dynamics GP Support And Training

By Sheri Carney, The Resource Group As is the cycle of any career, you will find yourself one day either needing help with your current processing or wanting to know more about it.  Microsoft Dynamics and your Microsoft partner (Value Added Reseller) provide options of where to turn when these situations arise. Support for Microsoft […]

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