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Posts Tagged ‘microsoft dynamics construction’

The Importance of Sales and Device Training for the New Field Service Technician

As improvements in remote diagnostics and smart enabled products increase first time fix rates and enable more preventative repair, the role of the field service technician is evolving to fit the changing needs of their customers. In the past, a technician needed to be able to quickly diagnose and fix a malfunctioning product on-site, but […]

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State of the Construction Industry with Microsoft and McGraw-Hill

Microsoft and McGraw-Hill Construction teamed up to present a one-hour webinar entitled State of the AEC Industry - reviewing the state of the U.S. construction industry today. Mr. Stephen Jones, Sr. Director of McGraw-Hill Construction, explored key industry metrics all AEC (Architectural, Engineering and Construction) firms should track to better understand market direction. Key metrics covered […]

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