In order to find the best partner for Dynamics AX support, there are two main things to consider. 1. Does your partner's support team have a dedicated, capable and purposely well-rounded roster? More specifically: Does your partner supply support with functional, technical and development resources? Are you only able to access the newbies, or are …
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I’ve fielded a few questions from clients recently on why you should have a Dynamics AX support plan in place. As a consultant who troubleshoots a variety of issues on a daily basis for multiple companies, I’ve thought quite a bit about the answer to this question. There are a number reasons for why you …
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End-user ERP training strategy is often treated with a bit of neglect and mostly as an afterthought. The technical, development and functional implementation teams are worn out from user acceptance testing, which is typically completed just before end-user training. At that point in the project, it is full steam ahead towards go-live, the budget is …
