Microsoft Dynamics vendors provide comparisons and opinions to professionals in the ERP/Accounting software selection process

 
 

Posts Tagged ‘customer service’

Integrated E-Commerce as the New Face of B2B Sales

E-commerce has changed the face of B2B sales. B2B companies are increasingly adopting online channels as at least an element of their overall business strategy, while a sizable majority of B2B executives consider B2B e-commerce critical to their long-term success. But it isn’t just the shift to the web that has transformed B2B sales. E-commerce […]

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Gaining the Competitive Edge in eCommerce, Part 1: Reducing Operational Costs

By John Pollard, Technical Writer, k-eCommerce This is the first article in a two-part series on key online competitive differentiators. Here, we look at ways to lower operational costs, using a success story example. Be sure to check out our second installment, with a focus on sales growth, coming out soon!   Part 1: Reducing […]

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Microsoft Dynamics CRM and Salesforce Forecasting and Analyses

If your business has a sales and marketing team, and your business wants to show your customers that they are top priority, a customer relationship management (CRM) software is probably a good thing to invest in. If you are not familiar with CRM, let me give you an overview of it, as well as examples […]

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Do You Know What’s In The Warehouse? How About Now?

In today’s fast-paced marketplace, you need to have an accurate count and location of your inventory which is no easy task.  With 24/7 customer orders, multiple warehouses, and bin changes, stock count can change in a moment which can have repercussions.  As your inventory increases in volume, so can the complications.  It may be time […]

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Give Customers Everything They Want This Year with Integrated ERP and CRM

Every business strives to provide superior customer service.  After all, impressing the customer with high-quality products and personalized service is important to developing long-term relationships.  However, providing great customer service isn’t as easy as it could be, especially when your team isn’t working together.  Disparate systems and isolated customer data make it difficult to anticipate […]

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Is it Time for a Tune-Up or a Complete Overhaul?

When you hear a strange clinking sound in your engine, you know something may be wrong with your car.  Unless you are a mechanic, you may not know whether you need a quick-fix or a complete overhaul.  So you turn to the experts.  Similarly, you may be wondering if you need a simple upgrade to […]

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Managing Your Vendors in Microsoft Dynamics GP

Managing an efficient supply chain can be challenging. Knowing where to get raw materials or products at the best price and on time is no easy task, especially when you work with dozens or hundreds of vendors. Using innovative technology, such as an enterprise resource planning (ERP) and workflow software, like Microsoft Dynamics® GP with […]

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