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Microsoft Dynamics vendors provide comparisons and opinions to professionals in the ERP/Accounting software selection process

 
 

Posts Tagged ‘Customer Service Management’

Does ERP Software Play a Role in Delivering Good Customer Service?

Does it ever! Enterprise Resource Planning (ERP) software can improve customer service by streamlining operational processes and connecting your back office with the front office. Why does this matter? Let us count the ways! Faster Answers- When you have a customer on the phone or in the store/shop/warehouse, you need to have access to data […]

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Manage Customer Sales Orders with the Order Entry Solution for Microsoft Dynamics

Have you ever ordered something online, and then when that something was delivered, you found that it was completely wrong from what you originally ordered? It could have been the wrong color, wrong size, or even the wrong item altogether. Having to first deal with the shock of opening up a box containing a totally […]

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