Customer Relationship Management

Cloud-Based ERP Offers More Options to Manufacturers More manufacturers are turning to cloud-based enterprise resource planning (ERP) solutions and for good reason. The cloud offers greater agility and scalability, and supports increasingly complex regulatory requirements. In addition, the cloud offers businesses more power, with fewer costs than in-house deployments. Take your business to new heights …

Cloud-Based ERP Offers More Options to Manufacturers Read More »

Businesses that use an enterprise resource planning (ERP) solution have a thorough view of their business operations as well as insight into certain customer activities.  However, if you are using disparate specialty software for sales and marketing activities, then you could be missing out on an opportunity to learn more about your customers.  Gain a …

Integrate Business Data with Customer Data to Strengthen Customer Relationships Read More »

Independently, an enterprise resource planning (ERP) solution and customer relationship management (CRM) solution can be beneficial to the businesses that use them. Together, they can provide additional control and insight throughout your business. Here are three reasons to integrate your ERP and CRM solutions. 1. Greater insight: A robust ERP solution, such as Microsoft Dynamics® …

Strengthen Your Technology by Integrating ERP With CRM Read More »

Enterprise resource planning (ERP) systems have become the standard for most companies. As they have steadily evolved in the last 30 years, companies can no longer do without if they want to ensure efficient management of their operations. Customer relationship management (CRM) software is a newer tool, but it continues to gain popularity with businesses …

Why Should Companies Integrate Their Microsoft Dynamics GP and Dynamics CRM Applications? Read More »

Enterprise resource planning (ERP) systems have steadily evolved over the past 30 years and companies can no longer do without an ERP system and customer relationship management (CRM) application if they want to ensure an efficient management of their operations. As technology continues to make it possible to integrate these different systems, we are noticing that there are more and more companies who are benefiting from an integration …

Infographic: Why Should Companies Take Advantage of an Integration Between their Dynamics ERP and CRM Systems? Read More »

Every business strives to provide superior customer service.  After all, impressing the customer with high-quality products and personalized service is important to developing long-term relationships.  However, providing great customer service isn’t as easy as it could be, especially when your team isn’t working together.  Disparate systems and isolated customer data make it difficult to anticipate …

Give Customers Everything They Want This Year with Integrated ERP and CRM Read More »

We’re in the business of helping our customers “Improve upon their success.” For Admiral Consulting Group, that’s a fancy way of saying that we help customers select, install and upgrade their financial and customer service software systems.  But what I witnessed today is - You don’t see it. You don’t hear it. But software implementations …

Software Implementations ALWAYS Affect Customers! Read More »

There are several different elements that need to be well thought-out in order to receive a good ERP quote. Enterprise Resource Planning by definition is a system that integrates information across a company using services such as: finance/accounting, manufacturing, sales, customer relationship management (CRM) and more. You want to make sure that you get a …

The Essential Information for a Good ERP Quote Read More »

The release is almost here! Business is growing and so is technology; so look no further! Microsoft Dynamics GP is committed to  delivering a widespread vision and solution for your business. In part 1 of this blog I will be talking about 3 features that you can look forward to in the upcoming release.  Take …

What Customers Can Look Forward to in Microsoft Dynamics Great Plains 2013 (Part 1) Read More »

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