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How to Make the Most out of the Service Management Module in Dynamics CRM 2016 Webinar
May 26, 2016 @ 2:00 am - 3:00 pmFREE
This session will scope out the various Service Management menu items, discover what functionality they offer and determine how they are used in conjunction with one another to manage the service functions of your business.
Topics of focus include:
-Case settings with Record Creation and Update Rules