Dynamics 365 Service

Key Drivers for Growth in Service: New Research Report with Microsoft and Noventum

Whether you are a product designer, a manufacturer or a service provider, the technology world has seen many market changes in the last year- and the rate of change is accelerating. As products in the global economy have become more commoditized, third party maintainers and “pure play” services organizations have seized the opportunity to deliver …

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5 fonctionnalités de Dynamics 365 Business Central pour les firmes de services

Les firmes de services professionnels ont des besoins spécifiques quant à la gestion de leurs opérations. Il est donc important de chercher une solution de gestion d’affaires pouvant être adaptée à votre industrie et vos besoins. Microsoft Dynamics 365 Business Central est une excellente option pour les firmes de services professionnels et qui gèrent par …

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What is a Microsoft Cloud Services Provider and their Benefits?

There’s no surprise in believing that cloud services have taken a center stage. If your business organization has software in the cloud, you are receiving cloud services most likely from the partner that sold you the software. If you’re using a Microsoft Dynamics product like Business Central, you probably need a Microsoft Cloud Services Provider. Here are the benefits …

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Top 5 Dynamics 365 Business Central Features for Services Firms

Professional service firms have specific needs when it comes to managing operations within their ERP solution. This means it’s important to look for a business management solution that can be adapted to your industry and needs. Microsoft Dynamics 365 Business Central is a great choice for professional services and project-based firms. An all-in-one solution, Business …

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5 KPI pour les firmes de services professionnels avec Microsoft Dynamics

Les indicateurs de performance clé, aussi appelés KPI (de l’anglais key performance indicators), sont essentiels pour mesurer efficacement la performance de votre organisation. Ces données vous permettent de mieux gérer vos flux de trésorerie, votre croissance et la satisfaction de vos clients pour maximiser vos profits. Cependant, certains KPI sont plus importants et pertinents pour …

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Top 5 KPIs for Professional Services Firms using Microsoft Dynamics

Key performance indicators (KPIs) are one of the most effective ways for businesses to measure their performance. With that information, you can better manage cash flows, growth, and customer satisfaction to maximize profits. However, certain KPIs are more important and relevant to certain industries. For example, professional services firms face specific challenges and realities, and …

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Boost ERP Efficiency and Operations: Dynamics 365 Field Service Mobile App

As remote work increases so too do the challenges to keep processes and teamwork moving forward. Here’s a perfect example: Look at the hand-off between your customer service and field service teams. You want to make sure you dispatch the right technician for the job, maximize resource utilization, and ultimately, in the end, provide exceptional …

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Why Merchant Service Providers Require Personal Information When Signing an Account

Why Some Personal Information is Required to Open a Merchant Account According to the 2001 U.S. Patriot Act, providing your social security number and home address is required when opening a merchant services account. It helps ensure identities are protected and protects against illicit activities. In today’s world, being able to accept credit cards is …

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[Webinar On-Demand]: COVID-19’s Impact to Customer, Vendor, and Employee Self Service Office 365 Portals

WEBINAR ON-DEMAND: Learn about the increased demand in #Office365 based self-service portals brought about by #COVID-19. Watch it here: https://www.dynamicpoint.com/events/covid-19s-impact-to-customer-vendor-and-employee-self-service-office-365-portals/

Mobile Service Management in Business Central

Microsoft Dynamics 365 Business Central is the next generation of Dynamics NAV, deigned to be all-in-one modern business system. Dynamics NAV, or "Navision" has been known for a vast array of business functionalities across financials, supply chain, warehousing, sales, project management, manufacturing and more.  NAV's extensive business ERP functionality continues in Business Central including Service …

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