Dynamics 365 Sales

Webinar : Drive Superior Customer Engagement with Microsoft D365 for Customer Service

About this webinar In 2021, providing ‘superior customer experience’ has taken over almost all other business goals. Organizations try everything in their capacity to ensure that their customers have a seamless experience with their front-life staff. That’s why when customer service agents are provided the right tools to assist the clients, it makes the agents' …

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DYNAMICS 365 BUSINESS CENTRAL VS NAV: WHAT’S THE DIFFERENCE?

DYNAMICS 365 BUSINESS CENTRAL VS NAV In 2018, Microsoft discontinued their popular, but on-premise ERP solution Dynamics NAV and replaced it with Dynamics 365 Business Central. We explain what the differences are, and why your business should make the switch. WHAT IS MICROSOFT DYNAMICS NAV? Microsoft Dynamics NAV is an enterprise resource planning (ERP) software from tech …

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Tech Insider Update Reviews Latest Enhancements to Microsoft Technology Stack

The Q3 Tech Insider Update from JourneyTEAM previewed the latest updates and enhancements made to the Microsoft technology stack, including their ERP tool, Dynamics 365. JourneyTEAM experts also discussed how their services and offerings help strengthen ERP processes and tools.     Some of the highlights to Dynamics 365 include: Deeper customer insights within Marketing. …

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Using Business Central for Trade Desks and Counter Sales

Like those working a trade desk or sales counter, professional salespeople typically possess a ton of industry and product knowledge. These are the professionals you turn to when you walk into a business, knowing you need some part but aren’t really sure what you need. Professional salespeople use knowledge and experience to sell. Unlike a …

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3 key inputs to consider when selecting a new ERP (or staying)

With the announcement earlier this month of the new Dynamics GP 2021 Roadmap extended past 2028, there is now a new data point to consider when evaluating your options. Our team has pulled together the top 3 points to consider when selecting a new ERP.   GP Support North would like to encourage you to …

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How to Set Up Automatic Invoices Inside of Microsoft Dynamics 365 Business Central

Automatically sending out invoices inside of Microsoft Dynamics 365 Business Central can simplify your business processes and help your business get paid as fast as possible. iSolutions made this feature a reality. Here’s how to do it: Under Collections Mgmt. Settings, there is an “E-Mail Invoice” section with a toggle. Turning that toggle on will …

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Overcome Tax Management Challenges by Leveraging Microsoft Dynamics 365 Automation

Both small and large businesses are pursuing digital transformation (DX) at a faster pace than ever before. Business leaders across the globe were readying their companies for DX even before COVID-19—and the trend has only accelerated since the pandemic’s onset. Many believe DX is the key to recovery, enabling businesses to be more efficient, resource-conscious, …

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Finding the Right Dynamics 365 Partner

Companies looking to replace their Enterprise Resource Planning (ERP) software need to pay more attention to the partner selection process. Your ERP partner determines whether or not your enterprise application will yield results. Are you looking for a dynamics 365 partner who will steer your project towards success? Here are the factors you should consider. …

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How to help your sales team embrace a B2B eCommerce strategy

eCommerce, a disruptive force for years in the B2C space, is now seeing massive traction in B2B markets as well. It's not hard to see why many of the benefits that have driven consumers to eCommerce channels also exist for business purchasers, just at a larger scale. Convenience, personalization, and accessibility are all reasons B2B …

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Webinar : CRM - Not Just for Sales Team

In today’s world, customers value relationships over transactions. To provide a seamless experience to our customers across different touchpoints, we need your CRM system to help us bring all your customer data in one place.  That’s why choosing the right CRM system and using it correctly becomes extremely important – not just for our sales …

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