Articles By: Western Computer

Dynamics 365 for Distributors: Move Ahead with a Unified Solution

You’ve heard a lot about digital transformation – the process of automating many of your manual processes. But you want to know what it means specifically for your organization. If you are a distributor, digital transformation, starting with a transition to cloud technology, can help move your business to the next level and give you …

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Migrating from Dynamics AX to Dynamics 365 in the Cloud

Microsoft Dynamics AX has been the ERP (Enterprise Resource Planning) solution of choice for many businesses, for many years. If you are a faithful dynamics AX user, you realize that Microsoft will end its extended support of Dynamics AX 2012 RTM and R2 in October 2021. Extended support for AX 2012 R3 will end a …

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An Omnichannel Approach to a Better Customer Service Experience

Positive, efficient customer service can make or break your business. Your marketing department may turn cartwheels to onboard new customers. But if you lose them because of mediocre customer service, those efforts will have been wasted. Many companies have answered the challenge by turning to an Omnichannel solution for Microsoft Dynamics 365 Customer Service. Customers …

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Integrating ERP and CRM to Turn Your Prospects Into Cash

Your employees need access to information. The faster, the better. Accurate real-time data is one of their most important business tools.  With accurate data, they can close proposals and generate and deliver customer orders expeditiously. The journey from prospect to cash is smooth and direct. So what is the key to enabling access to all …

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A Unified Dynamics 365 Cloud Solution Success Story

Is there anything better than a success story? We recently implemented a unified Dynamics 365 cloud solution, and it was a huge success for our client,  Western Precooling Systems. Even working during a pandemic didn't disrupt their business, thanks to our remote implementation and support, and ability to adapt. Our success story: For 70 years, Western Precooling …

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Rapid Time to Value Crucial for Successful ERP Implementation

Why do you need a rapid time to value ERP implementation? The good news is that your business is growing by leaps and bounds. You're acquiring new customers or offering new products, and your customer service team is busier than ever. The bad news is that it's time to upgrade or replace your ERP (Enterprise …

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What is Enterprise Asset Management in D365 Finance and Supply Chain Management?

Dynamics 365 Finance and Supply Chain Management have a lot of powerful features to help your organization thrive. One particularly impactful feature for many organizations is the Enterprise Asset Management (EAM) module. This article will help you learn more about it, and how it might benefit your business.    What is enterprise asset management?  In contrast to fixed asset management, which focuses exclusively on helping you manage the …

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Microsoft Dynamics GP Chart of Accounts vs. Microsoft Dynamics 365 Dimensional Accounting

For over 30 Years, Microsoft Dynamics GP has been one of the best ERP (Enterprise Resource Planning) solutions. But business needs change, and technology continues to evolve to meet new demands. You may be faced with challenges to your GP system that require adjustments and workarounds as your business continues to grow. If you find …

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What’s the Difference between “True Cloud” and “Hosted Cloud” ERP Solutions?

As organizations of all sizes transition to cloud-based infrastructures, there are more options than ever for moving your ERP and business applications off-premises. One thing that can be confusing is that not all “clouds” are created equal and it’s important to know what you are getting before you sign up.  So what’s the difference between “true cloud” vs. “hosted cloud” solutions?   True cloud-based solutions   True cloud-based solutions called SaaS (software …

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3 Major Ways Dynamics 365 Finance Will Benefit Your Organization

Microsoft Dynamics 365 Finance is a powerful, flexible ERP solution helping organizations meet today’s demands while building a scalable foundation for the future. Built for the cloud with seamlessly integrated applications, you can truly tailor Dynamics 365 Finance to your business requirements and design a comprehensive business management solution aligned to your industry.   If …

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