Articles By: HITACHI Asia Pacific

IFRS 15 and Microsoft Dynamics 365 for Finance and Operations ERP

International Accounting Standards Board (“IASB”) has made effective IFRS 15 which covers Revenue Recognition of Contracts with Customers for annual reporting periods on or after January 1, 2018. IFRS 15 replaces IAS 18 Revenue (including Sale of Goods, Sale of Services and Royalties) and IAS 11 Construction Contracts and IFRIC 15 (Real Estate Sales), IFRIC …

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Product Lifecycle Management (PLM) with Microsoft Dynamics AX

Microsoft Dynamics AX provides a great foundation for customers with its Product Information Management (PIM) capabilities to get light PLM capabilities for a business. In this article, I’ll cover some of the features that provide for good PIM, basic PLM and Product Data Management (PDM) capabilities in Microsoft Dynamics AX 2012. While some customers will …

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Carl’s Jr. Uses Microsoft Industry Solutions for Self-Service Kiosks in Stores

I’m at the NRF Big Show 2015, and I’m pleased to report the Carl’s Jr. Self-Service In-Store Kiosk solution is running on Microsoft technology. The screenshots below show examples of self-service with the ability to customize items, place the order, complete payment, and get a receipt without any staff assistance. Self-service capability is a big …

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Microsoft Dynamics AX for Retail Implementation Best Practices

I presented on this topic at the AX Users Group (AXUG) and have summarized best practices to focus on when doing the implementation. The key areas this blog article will focus on are Scope of Implementation Rollout Change Management Scope of Implementation: Microsoft Dynamics AX for Retail is one of the few solutions providing an end-to-end …

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Port of Long Beach Launches Customer Portal Integrated with Microsoft Dynamics AX

The Port of Long Beach, which was recently named the world’s Best Green Seaport this month at the 28th annual Asian Freight & Supply Chain Awards, launched a web-based Customer Portal. This secure web application, created in partnership with Ignify, provides customers access to their billing information, vessel calls and related information. The Portal is …

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Faster Checkouts, Faster Revenues: 5 Ways Microsoft Dynamics AX for Retail POS Improves Checkout Speed

In-store sales representatives are the first, and often only, point of contact between your business and your highly-valued shoppers. They must be well-trained and dedicated to your brand, but also require the most up-to-date technology to ensure an efficient buying process. The last thing we want to do as shoppers is spend time waiting in …

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Avon Versus Revlon – A Tale of Two ERP Systems: SAP and Microsoft Dynamics AX

Wall Street Journal reported that Avon pulled the plug on a $125Million SAP project after a Canadian pilot prompted sales reps to quit in frustration. Avon began using the new order management software system in Canada in the second quarter. The SAP based system was so burdensome and disruptive to Avon representatives' daily routine that …

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Upgrading to Microsoft Dynamics AX 2012

Microsoft has made significant changes in the upgrade path for Microsoft Dynamics AX. This article will primarily focus on the upgrades for major versions – e.g., Microsoft Dynamics AX 4.0 and Microsoft Dynamics AX 2009 to Microsoft Dynamics AX 2012 or Microsoft Dynamics AX 2012 R2. It will not focus on the upgrade from Microsoft …

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Microsoft Dynamics AX for Retail POS on Tablet Showcased at the National Retail Federation (NRF) Show

I had the pleasure of being in New York for the last 3 days attending NRF. The Microsoft booth has a mobility station that showcased the Microsoft Dynamics AX for Retail Point of Sale in a tablet format. I thought this was interesting as it represents the future of retail where a POS will no …

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Retail Information Systems Identified as Crucial Investments by Retailers

For retailers seeking to expand operations into different channels, one of the most critical factors in growing and enhancing business operations is establishing a comprehensive technology framework that supports these developments. According to industry research, merchants are increasingly turning to retail information systems to develop multi-channel operations through data consolidation and a unified technological infrastructure. …

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