There is no doubt that restrictions and precautions necessitated by the COVID pandemic drastically altered the way many businesses operated in 2020. But what about 2021 and beyond? What manufacturing trends should you keep in mind when considering your ongoing strategy?
Most successful companies appreciate the value exceptional customer service brings to their business. Consumers realize that they have choices about where to shop and who to do business with. Years ago, friendly, knowledgeable sales personnel spent time and effort cultivating loyal repeat customers. Now, with most purchasing done through digital channels, organizations need to know …
5 Easy Ways Manufacturers Can Improve the B2B Customer Experience Read More »
E-commerce trends change rapidly over the years. Advances in technology and digital transformation of businesses are driving these trends. As time goes on, e-commerce has become more innovative and sophisticated. Increasing demand from customers and the world's current state has made digital transformation and e-commerce more important than ever. So, what are the top B2B …
It was not even a year ago when many B2B organizations wondered if going digital would be a good idea for them. Would it be worth the time and expense to take their already successful marketing online? Or would an online presence increase their customer base and their revenue? Fast forward one year, and many …
Dealing (Successfully) with B2B Disruption in 2021 Read More »
Especially now, buyers appreciate the flexibility, convenience, and safety it offers to both businesses and consumers to shop online. In fact, many companies are turning to e-commerce to keep them going in these uncertain times. Whether B2B (business to business) or B2C (business to consumer), e-commerce is growing in demand, and consumers have choices and …
Microsoft Insights: 5 Arguments for Pairing Your Dynamics 365 ERP with E-Commerce Read More »
The disruption caused by the COVID-19 crisis has quickly changed the way Americans and others around the globe conduct business. Many have shifted their focus to online endeavors to continue serving their customers. Not only does online marketing allow your current customers to deal with you remotely, but it also opens up new revenue sources …
Manufacturing Digital Transformation and E-Commerce: Now Is the Time Read More »
This year, you've probably read a lot about the importance of a B2B e-commerce solution for your company. But in addition to higher sales and more customers, there are other measurable goals you can achieve with a well-designed e-commerce store. The key to success is to have a sound e-commerce project plan. Perhaps surprisingly, the …
Level Up Your E-Commerce Project Plan: 5 Rookie Mistakes to Avoid Read More »
Do we have to remind anyone on the planet that 2020 has been a year of incredible disruption? In addition to the human toll, all businesses across all industries have been affected by the Covid-19 pandemic. Is your construction e-commerce platform fit to withstand even more change on the horizon?
The short time to market and the quick flow of products sets the food and beverage industry apart, and makes efficiency critical to the happiness of its customers and to the success of its businesses. But this intricacy often makes e-commerce feel like an equally complex challenge.
If you are in the business of selling to other businesses (B2B), it’s essential to understand what your buyers want. We’ve researched the topic of B2B buying, and we’ve found that most B2B omnichannel buyers today prefer making their purchases via e-commerce channels, but often go offline if the experience doesn't offer what they need.
