Articles By: Synoptek

Webinar : Drive Superior Customer Engagement with Microsoft D365 for Customer Service

About this webinar In 2021, providing ‘superior customer experience’ has taken over almost all other business goals. Organizations try everything in their capacity to ensure that their customers have a seamless experience with their front-life staff. That’s why when customer service agents are provided the right tools to assist the clients, it makes the agents' …

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Top 3 Dynamics 365 Automated Testing Myths Debunked

The pace at which organizations implement Dynamics 365 to get a holistic view of their business and improve efficiency is staggering. But despite the benefits Dynamics 365 offers to businesses, not all implementations come through successfully. Automated testing can enable organizations to get the most out of their Dynamics 365 investment. However, the several myths …

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Microsoft PowerApps Top FAQs Answered

Businesses today have realized that if they have to quickly meet the needs and expectations of their customers, they need to be able to build cutting-edge solutions that simplify their day-to-day tasks. But given that not every member of the workforce is a programmer, depending on the product development team every time to build an …

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Top 3 Reasons to Accelerate your Migration Journey to Dynamics 365

The COVID-19 crisis has made normal business functioning a Herculean task. Just as organizations were finding ways to overcome day-to-day operational challenges, the global pandemic brought all operations to a screeching halt. Not only were most retail and hospitality businesses on the verge of shutting shop, even those in sectors like IT and manufacturing faced …

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5 Reasons Why your Enterprise Needs Business Central ERP

Organizations who rely on legacy or proprietary technology often receive several signs that they are outgrowing their existing technology. Yet, most continue operating their business as usual because they do not want to spend time or money in understanding the challenges or efforts in revamping or restructuring their legacy infrastructure. But using outdated systems can …

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Your Guide to Dynamics 365 Manufacturing Accelerator

In the increasingly competitive manufacturing landscape, the technological capabilities that an enterprise system like Dynamics 365 offers are beyond compare. With features across AI, intelligent analytics, AR, and IoT, the solution helps manufacturers disrupt the hyper-connected ecosystem through fast and efficient production outcomes. Yet, despite all that Dynamics 365 brings to the table, a one-size-fits-all …

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Webinar : CRM - Not Just for Sales Team

In today’s world, customers value relationships over transactions. To provide a seamless experience to our customers across different touchpoints, we need your CRM system to help us bring all your customer data in one place.  That’s why choosing the right CRM system and using it correctly becomes extremely important – not just for our sales …

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Why Dynamics 365 is the Perfect Choice for Manufacturers

As recently as a few years ago, manufacturers viewed optimizing productivity and increasing customer satisfaction in isolation. However, digital disruption is fundamentally changing the way manufacturers do business, requiring them to use modern technology to drive transformational change across the organization: enhancing manufacturing efficiency, improving quality of products, optimizing inventory, accelerating time-to-market, and meeting the …

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Microsoft Dynamics 365 Supply Chain Management – Top 8 Features

Microsoft has been a pioneer in the ERP space, having come a long way in the past two decades. What began as Dynamics GP, soon transformed into NAV, AX, and then the very popular Dynamics 365 Finance and Operations. Keeping up with the pace of change has always been a core prerogative for Microsoft, and …

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How An Industry-Specific ERP Helps Wire And Cable Companies With Copper Price Volatility

The wire and cable industry has been witnessing immense growth in the last couple of years. Reports expect the market to grow at a CAGR of 5% between 2020 and 2025. As companies look to keep up with this surge in demand, they need to be able to manufacture, insulate, and package highly conductive materials in the …

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