Color Compass enables sales reps to work online or offline
Color Compass Corporation provides paints and related supplies to the collision repair industry, chains, and channel sales distributors throughout Canada. Business Situation Historically, Color Compass sales reps in the field recorded …
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Reduce invoicing time using field service software
Quality Forklift is a business, with multiple locations in Minnesota, that repairs, services, and sells all makes and models of lift trucks. Business Situation For many years, Quality Forklift’s field …
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CK Power reduces errors and invoices faster using field service software
CK Power is a leading manufacturer and distributor of power units and power generation solutions. They service a variety of markets and customers. Historically, their service technicians used pen and …
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Specific Ways ExpandIT Helps Field Service Workers Stay Safe And Efficient Through the Pandemic
Essential service providers have continued their important work throughout the COVID-19 pandemic, but it hasn't been without challenges. For example, communication has always been instrumental to field workers. How has …
How Field Service Companies Can Communicate Stronger During a Crisis
Reliable communication and record-keeping aren’t optional for field service companies. They are a necessity. During the COVID-19 pandemic, the need for reliable communication and up-to-date records has increased exponentially. Why? …
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5 Ways a Service Company Improved Customer Satisfaction with ExpandIT Field Service
High customer satisfaction is vital to maintaining long-term customers and gaining new business. But what if your customers feel your service could be improved? Is there anything you can do? …
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Reduce costs and optimize your business with field service software
Organizations that perform service and installation work often struggle with manual processes. For many, errors, lost paperwork, invoicing delays, and overall poor communication are a daily frustration. Field service software …
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Improve Your Customer Service With a Mobile Field Solution
Providing superior customer service is a priority for every company. It is essential to creating loyal customers and generating new business. But keeping customers happy is easier said than done. …
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Field service software purchase considerations
Top 5 considerations when purchasing a field service software solution Often buying software is the easy part and a field service software solution is no different. There are many additional …
On-premise vs Cloud-based - 10 Considerations
10 key considerations for Cloud-Based vs. On-Premise Field Service Management How do you achieve successful field service management in the Cloud? Like any business, service and installation organizations are focused …
