Concerto Cloud Services

Think you have the “total package” for disaster recovery with your cloud environments? Take it from someone who has seen many recovery efforts fail to go as planned, your cloud package might not check off all the DR points you think it does. Cloud computing is an excellent means to improve a company’s defensive posture …

The Fatal Cloud Disaster Recovery Mistake You May be Making Read More »

For cloud, the “train has left the station” and in the Microsoft ERP & CRM world, that means the next generation of enterprise software from Microsoft is here: Dynamics 365. “D365,” as it’s increasingly abbreviated, is Microsoft’s new integrated business solution that unifies CRM and ERP functionality into a common data platform. Dynamics 365 also …

Dynamics 365 & the Cloud: Your Questions Answered Read More »

Many companies are looking to get out of the datacenter business and to services like Microsoft Azure to provide Infrastructure as a Service (IaaS) solutions for legacy client server workloads, rather than continuing to make capital investments in hardware. And for organizations in the healthcare industry adhering to HIPAA and HITECH Standards, there are a …

Azure & HIPAA HITECH Compliance: Four Configuration Safeguards for Your Data Read More »

Author: Greg Pierce The Delta outage: 650 cancelled flights, more than 1200 delayed flights, thousands of frustrated customers, tens of millions of dollars in damages – plus untold reputational damage to one of the world’s most trusted airlines. All due to a catastrophic, cascading technical failure that apparently started with a “small fire” in Delta’s …

5 Lessons the Delta Outage Should Teach Us About Datacenter Security and Disaster Prevention Read More »

If your organization has ever experienced a system outage, then you understand the real and potential impact of downtime. With the amount of workloads being placed in the cloud, it is a well-held belief that a service level guarantee, whether it be at 99.9% uptime or higher, is sufficient for your organization. Not so fast. …

10 Questions about Downtime to Ask (and Discuss) with Your Cloud Provider. Read More »

Author: Rob Curls An IT professional meets a cloud services provider at a party and asks, "So, you're available? How available?" It sounds like a cheesy pickup line, but with today's vague and sometimes complicated SLAs (service level agreements), it is exactly the question you should be asking about your online services.   With regard …

Microsoft SLA Uptime Service Credits: Decoding the Fine Print Read More »

By David Bowles, Senior Manager of Operations, Concerto Cloud Services Over my twelve-plus years providing consulting services for Dynamics AX, I’ve seen the product grow from branding changes in 3.0 through a user interface change in 4.0, then a significant re-architecture in 2012. And most recently, a ground-up rebuild with AX 7’s release. Customer experience …

The New Cloud-Enabled Dynamics AX 7 ERP: How Will Your Experience Change? Read More »

This past Sunday was (as most of us are aware) Valentine’s Day.  It’s a time many look forward to for great dinners, nights out, and quality time with our significant others. For science fiction fans, the excitement was about something else entirely.  Sunday marked the mid-season premiere of The Walking Dead.  For those of you who are not aware, …

Revenge of the Zombie Clauses Read More »

As you’re shopping for a new cloud services provider, you come across a fantastic promotion – only $1xx for a “industry-specific” cloud package – everything you need to be up and running and with extras specific to your industry. But wait – hold the phone. WHO said that’s everything you need and WHAT is that …

Comparing Cloud Providers: Deconstructing the Packaged Promotions Read More »

Every cloud provider (and customer) knows that in order to meet the demands of today’s marketplace we need the latest technology for performance, uptime, security and integration. Partners and customers are looking for the latest in tools for provisioning, environment tuning, technical monitoring and communication. These are table stakes in order to be relevant, earn …

Cloud Provider Considerations: People Will Always Matter Read More »

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