ERP implementations are tricky, and even the most well-planned ones can go awry. That's why it's important to be aware of the most common ERP implementation mistakes—and how to avoid them. If you're getting prepared to implement an ERP system, no doubt you want it to be successful. To help ensure that your implementation is a success, we've compiled a list of the most common mistakes made during implementation and how they can be avoided.
Not doing your research
Before you dive into any ERP implementation, it's essential to do your research. This includes understanding exactly what an ERP system does, researching the different types of systems available, and finding out which one will best meet your needs. You should also get input from all stakeholders in the organization—including top management, IT staff, end-users, and any other affected departments. Doing this research ahead of time will help ensure that you select the right ERP system for your needs and avoid costly mistakes down the line.
Not taking an iterative approach
When it comes to setting up an ERP system, it can be tempting to try to get everything setup all at once. However, this is usually not a clever idea. ERP implementations are complex and involve a lot of data, so it's best to take an iterative approach. This means that you should start small and add components one at a time as your team becomes more familiar with the system. This will make the process much easier to manage and reduce the risk of costly mistakes.
Not setting expectations
Setting realistic expectations is essential for any successful ERP implementation. It's important to be aware of the timeline for the project, what tasks need to be completed by when, and which stakeholders are responsible for each task. Setting—and sticking to—these expectations helps everyone stay on track throughout the project and can help prevent delays or other problems from occurring.
Ignoring user feedback
During the implementation process, it's important to take feedback from users into account. This is especially true when it comes to user interface changes and features that users rely on. If changes are made without getting input from end-users, they can lead to confusion or frustration and ultimately slow down the entire project.
Not having a plan for data migration
Data migration is an unavoidable part of any ERP implementation - and if it isn't handled properly, it can cause major headaches down the line. Before you start your ERP project, make sure to have a detailed plan in place for how you will migrate your existing data into the new system. This includes figuring out which data needs to be transferred and making sure that it is in the correct format.
Not testing the system thoroughly
Before you launch your ERP system, it's important to thoroughly test it to make sure that everything works as expected. This includes running tests on all of the different components and user interfaces, as well as ensuring that any integrations with other systems are functioning properly. Taking these steps will help ensure that your ERP implementation goes smoothly and without any key issues.
Failing to document processes
ERP implementations involve a lot of moving parts, so it's essential to document each step of the process. This includes creating detailed documentation for how users should interact with the new system, what features are available, and how any integrations work. This documentation will help ensure that everyone is on the same page and can make transitioning to the new system much smoother.
Not vetting the ERP implementation service providers
Finally, it's also important to vet any ERP implementation service providers you're considering. This means doing research on their track record and making sure that they have the necessary skills and experience to help you implement your ERP system correctly. Investing some extra time in research prior to making your decision will guarantee you receive excellent service and help prevent any costly mistakes later.