To migrate from Salesforce to Microsoft Dynamics 365, you need to know a few essential things. Dynamics 365 is an incredibly robust platform that offers multiple benefits and functionalities that can help your business thrive, but you must have a clear understanding of the process before diving in.
Understand Your Business Needs
The first step in deciding whether to
Gather Your Data
Once you've decided to make the switch, you'll need to gather all your data from Salesforce and prepare it for
This may require additional work, such as cleaning up duplicate records and empty fields or manually transferring certain pieces of information to eliminate inaccuracy. Identifying related fields in a datasheet makes organizing more manageable. However, if the new CRM has fields that the old database does not, you must populate it with data from numerous other fields.
Here is a checklist that may come in handy:
- Know how your data is stored.
- Precisely define the company policies, data standards, and quality requirements. Include data from various organizational departments to ensure the policies are understandable and inclusive of all operational facets.
- Find the source of inaccurate data and forecast the impact it could cause.
Data preparation and migration
Data preparation involves two steps: Data cleansing and data grouping.
Data cleansing: This helps eliminate errors and incomplete records.
Data grouping: This process entails combining data of the same category in Salesforce and matching them with relevant Dynamics 365 fields.
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Data migration from Salesforce to Dynamics 365 also comprises two significant steps.
Export: Re-platforming, as migration is otherwise called, is simpler than implementing D365 from scratch as it only migrates and reuses existing data from your Salesforce platform to Dynamics 365.
Only selective data can be
Import: The Dynamics 365 data import template detects errors in the calculated fields and custom entities. Importing must be started two weeks before migrating to the new CRM to ensure an error-free process.
Final integrations
Party integrations are the most significant features that Salesforce and Dynamics 365 have in common. However, not all integrations made in Salesforce apply to Dynamics 365. You must choose which apps to carry to your new CRM venture migration. One of the primary benefits of Dynamics 365 is its seamless integration with the entire suite of Microsoft applications. A cohesive tool connection from applications such as Office Suite, Power BI, and Flow simplifies organizational growth and collaboration across teams.
Choose the Best Salesforce to Dynamics 365 Migration Provider
Migrating from one CRM platform to another is not always easy. That's why it's important to choose a solution provider who can assist with the process.
Industry-specific migration with DemandDynamics
DemandDynamics has a team of experts who can design and deliver custom solutions based on your business and goals. The best part is that we provide on-demand services, where you only pay for the service and time you use, unlike traditional subscription services.
Receive a one-on-one briefing with