How POS system develop and transform customer experience at retail?

Although online deals or sales are certainly rising, the demand for counter-shopping experiences remains the same. As customers still believe in moving out for counter shopping. Point of Sale, POS system has been creating throughout the years from being one central cash register at checkout to various unnecessary checkpoints. This helps to enhance customers’ overall retail experience. With LS Central, instead of being used only for transactional purposes, POS technology will move to greatly empower the customer, by letting them decide when, where, and how they want their shopping experience to be.

LS Central is a unified commerce solution that brings real-time visibility and covers Point-of-Sale (POS), AI-based predictions, intelligent reporting & other backend functions that improve customer service & profitability. All of the data you can get in one central location, allows you to track sales, stock, and productivity across all your locations with the cloud functionality.

Here are some ways how Point of Sale (POS) develops and transforms the customer experience

Putting the Point of Sale on the customer’s device

In the retail industry, it is now common to find POS being run on a mobile device such as a tablet or smartphone. Retailers are truly looking into more prospects using this method of sale. However, they are also allowing more consumers’ demands to be fulfill with their own mobile devices while shopping in the retail environment.

Taking advantage of cloud-based technology

Data such as sales info and cash transactions from the POS should be available to retail representatives on their mobiles no matter where they are in the store. Retailers are moving to cloud technology, because of the possibility to merge omnichannel orders with stock, client, and daily transactions. Cloud-based POS systems offer the mind-blowing benefit of having automatic program updates and upgrades.

Retailers can quickly get inform about the innovations. Because new software capabilities and features are integrating into the retail network right software providers deliver themes.

Customizing the customer experience at the Point of Sale and beyond

An advanced POS system enables you to address the issues of your clients through customized experiences. A POS system with clienteling functionality assists with finding pinpoints of the customers that are now enroll with your business. It allows your workers to give completely individualize and applicable product information.

Embracing contactless technology

Contactless technology is using for more than just payments at the POS. Covid19 has catalyzed the development and expansion and acquisition of contactless technology and accordingly utilized contactless payments prevalent.

Retailers are in a situation of pressing demand to come-up with, implement creative solutions to succeed in the competitive market. Various retailers are acknowledging the need to take on digital solutions inside the store to charm new customers. And work with a more helpful, refreshing, and making it memorable shopping experience.

For more information and a tailored demonstration contact us today at MetaOption.