Whether you’re a long-time user of Dynamics GP or are just getting started with this popular accounting software, I’m sure a question or two have come up along the way. And if you’re like me, you prefer to look for the answer yourself before reaching out to others for support (your company Dynamics GP administrator/superuser, your Dynamics partner or Microsoft). Sure, you can spend hours googling various search terms hoping to find something that relates your issue. But that can quickly become frustrating and chew through your work week. There’s a better way, Microsoft offers some great self-help resources for Dynamics GP which are pretty well organized, you just have to know where to look for them.
Consider today’s blog like hunting for buried treasure without all the digging. And unlike most intrepid treasure hunters, by the time you finish this blog you’ll have more than just a map where X marks the spot. You’ll also get a sneak peek inside each treasure chest. Let’s get started.
This page provides a consolidated view of relevant Dynamics GP documentation, videos, links to articles covering known issues and other related resources. If you’re not sure exactly what you’re looking for, or which of the other resources below would most likely provide information you need, I recommend starting here.
Think of this one as the ultimate Dynamics GP instruction manual. It gives you instant access to the same database Microsoft support engineers use when they’re helping a client troubleshoot an issue. Here you can find answers to common questions, performance recommendations and technical tips.
If you’re looking for Microsoft Dynamics GP news and announcements, this is the best place to look. Members of Microsoft GP support team post here when they release a new version of the software, they discover or fix a bug affecting a wide swath of customers, or they have other GP news of note to share. If it’s up-to-the-minute information on Dynamics GP you’re looking for, try this page first.
As an accounting and financial tool, consistent tax and regulatory updates are the lifeblood of Dynamics GP. If you don’t keep up with these, the software can’t do its job. So, this is the best place to start when you need to make sure you have the latest updates installed, or are curious what’s included in the latest tax and regulatory update for Dynamics GP.
We hope by sharing a few of our favorite Dynamics GP self-help resources we’ll save you a little time and frustration. If you’d like to learn about other Dynamics GP self-help resources, we didn’t have time to discuss here, or want to share what you’ve learned with coworkers, download our guide, “resources for Dynamics GP users.” And don’t forget to bookmark these links so you can find them fast anytime you need them.
By: Laura Schomaker, Intelligent Technologies Inc., a South Carolina Microsoft Dynamics GP partner
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