The latest updates to Microsoft Power Platform – including enhancements to Power Apps, Power Automate, and Power Virtual Agent – are empowering organizations with even greater automation capabilities that streamline ERP business processes. Many of the updates build upon Microsoft’s user-friendly functionalities that enable anyone at the organization to learn how to create professional business apps, simple to complex workflows, and intelligent AI-powered chatbots using low to no-code tools. As a result, these tools can greatly reduce dependency on professional developers.
Interested in learning how you can reduce administrative burden through automation at your organization? The August 2020 Tech Insider Update from JourneyTEAM previews the most important releases, updates and changes that can improve ERP technology solutions.
The videos below provide a rapid-fire, high-level update of each product.
- Simple and Low-Code
- Facilitated Controls
- Power BI Embedded in Portal Designer
- Canvas and Power-Driven Apps
Power Apps enable organizations to build and share professional-grade apps with the use of user-friendly, low-code tools. Through its simplicity, anyone at the organization can learn to build apps, which can reduce the dependency on professional developers. To support the shallow learning curve, Power Apps features pre-built templates, drag-and-drop functionality, and pre-built AI components. Recent updates to Power Apps – including facilitated controls, Power BI embedded in-portal designer, and Canvas and Power-driven apps – make it even easier and more user friendly than ever before.
Power Automate (Formerly “Microsoft Flow”)
- Universal Search
- AI-infused Workflows (Premium)
- Simplified Text Expressions
Time-saving workflows built in Power Automate allow organizations to streamline processes, from the most repetitive and mundane of tasks, to large-scale systems. Like the other complementing parts of Power Platform, there is a huge emphasis on being user-friendly with low-code/no-code tools so anyone can build secure workflows. Updates like Universal Search, AI-infused workflows and simplified text expressions expand on the advanced yet practical capabilities of Power Automate.
Power Virtual Agent
- Create/Manage Chatbots in Power Apps Portal
- Global Variables
- Multiple User Collaboration
- Additional Language Support
Released in December 2019, Power Virtual Agent has already successfully provided organizations with yet another way to automate processes, this time using chatbots. No coding or AI expertise is required, so anyone at the organization can easily learn to create intelligent chat bots that can quickly resolve common support issues and answer questions that come from customers or employees. Organizations can do a lot with the tools already available, including look up records, personalize conversations with natural language and understanding, hand off to live agents when appropriate and call APIs.
In addition to Power Platform, the Q3 Insider Update highlighted changes to Microsoft Cloud and Office 365, Teams, SharePoint, Dynamics 365 Customer Engagement (CRM), Power BI (part of Power Platform), and Dynamics 365 Business Central (ERP).
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