Service and remanufacturing firms have a lot of things to keep track of. Today’s businesses are relying more on technology and freeing their employees for more income-generating work and less busywork. ReMAN365 can help you keep better track of your equipment and cut down on the time it takes.
Regardless of the type of codes and status fields you need to keep track of, ReMAN365 meets the challenge. A few are standard, but all are designed to help you process jobs and keep track of every aspect of your business. Here’s a breakdown of some of the standard fields in ReMAN365:
• Service Order Type: This field allows you to designate different types of service and initiate various workflows. Some examples of service order types might be Reconditioning, Preventive Maintenance, and Inspections, to name just a few.
• Priority: You can enter high priority jobs in this field and use it to set alerts, so the most important items don’t get lost in the shuffle.
• Repair Status Codes: You can designate any logistical stages in your processes and advance the field as the equipment moves through the overhaul process. Set alerts so designated users will know where equipment is in the repair process.
• Shelf Numbers: Keep track of all equipment that is in storage and track where your jobs are located.
Another powerful feature of ReMAN365 is its service contracts. You really need this if your company performs any contract-based service activities.
With the Service Contracts function, you can designate a period of service, frequency of service (for example, required maintenance), and start and end dates for equipment use.
Enter discounts for certain kinds of service, such as discounts on parts or labor.
Included warranty terms can be entered so that when service is performed, items covered by warranty will be identified and any exclusions flagged.
Service orders can be generated according to the contract terms, and technicians can be scheduled to do the work.
Recurring service invoices can be automatically generated.
All services performed under a specific contract will be visible, and total revenue can be calculated.
With ReMAN365, you can set reminder alerts for many of the stages in the sales process. Reminders to follow up on service leads, quotes, or orders can prevent important tasks from being overlooked. Customer service managers and reps will see clearly what activities need their attention.
These are just a few of the many features that ReMAN365 provides to give you enhanced control over your business processes. If you would like to know more about ReMAN365 and Microsoft Dynamics 365 Business Central and how they can help you organize your service, repair, or remanufacturing business,
By InterDyn Artis,