The need to engage with shoppers wherever they are is more paramount than ever before. In fact, 89% of customers are saying this is reality today and expect retailers to provide a unified experience.

The reality is that on the back end, retailers are struggling to piece together disparate systems to deliver on this experience. Microsoft's Dynamics 365 Retail solutions allow retailers to take advantage of the latest technologies to engage across all channels.

Many retailers, such as Hickory Farms, put a stake in the ground and decided to reinvent its retail business in the Microsoft Cloud.

Continue reading the story about Dynamics 365 Retail and Hickory Farms here, https://technologyblog.rsmus.com/microsoft-dynamics/introduction-to-microsoft-dynamics-365-for-retail/

By: RSM

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Learn more at: https://rsmus.com/erp

August 27, 2019 by RSM US LLP

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