If yours is a global organization considering an ERP (Enterprise Resource Planning) implementation project, you should be aware that there are some special considerations that apply to your situation. At
Here are 7 key strategies for global ERP implementation:
1. Have a method for good communication.
Right from the start of your project, you should be sure that all stakeholders understand the necessity for open and accurate communication. While important for any implementation project, communication within global organizations has particular challenges. Your business may include many languages, cultures, time zones, and countries. Managing communication is likely something you’ve already faced, but in the context of your ERP implementation, you will also have to consider the alignment of business processes and user expectation.
2.Analyze your business processes.
Accounting may be standardized throughout your organization, but what about supply chain processes which can vary by country or even by region. Products produced in one country and distributed in others may require that you reconsider manufacturing business processes as they relate to global distribution.
3. Save time with templates.
You should have a global ERP template with configurations, fields, and data that can be used throughout all your regions. That being said, it is equally important to allow for flexibility knowing that business processes and requirements may differ by region. At least have a base template that can be modified as needed.
4. Carefully manage your data migration.
There is a good chance that the legacy systems used in your various locations may differ. It’s important that all the different data structures and sources are carefully examined as to their suitability to be entered into the new system. Decide if you need to have all your data be compatible. Do you need one global list of customers and vendors or will each sector have its own? Are you planning to implement a global chart of accounts and share it across entities?
5. Choose the right partner.
You’ll want to have one master partner for overall program management. However, that partner should also work with other partners who are local to each location, knowledgeable about local requirements and regulations, and who can train and support users in the local language and time zone. Beware of partners who claim they can just send their team across the globe. This approach rarely works.
6. Avoid a “Big Bang” Disaster.
An “all at once” or “big bang” implementation plan may seem to make sense, but it is rarely a best practice for global deployments. Western Computer recommends a phased approach and implementing countries or regions on a schedule.
7. Determine your Cloud strategy.
Today, many businesses recognize the benefits of cloud computing. It relieves them of the need for high level IT and large up-front investment. The cloud infrastructure built by Microsoft offers benefits that would not otherwise be attainable or affordable. If you are concerned about global response time, Microsoft’s Azure ExpressRoute can mitigate that issue. It is important to verify local requirements wherever you operate as some countries still won’t allow business data to be hosted outside their territories.
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