It’s easy to define
5 Factors That Will Make the Technical Installation Stage of Your ERP Implementation Project a Success
1. Set and Manage Realistic Expectations
It takes experience to properly evaluate requirements and, as projects can vary, there’s no substitute for putting in the time needed to properly assess what you’re working with as well as where you are going. There may be unforeseen glitches along the way, but the project teams should be realistic in setting the project scope, budget, and timeline.
2. Establish Common Goals Among the Team
The project team should be realistic about what the new system will do for them. Yes, they can have all the bells and whistles, but they should know what that will cost them in time and money. It should be decided well before the installation begins, just what functionality will be included. The technology partner can, of course, suggest and direct, but it is the client’s business to decide the scope of the project. Normally, understanding is reached with the project team by agreeing to the project business requirements and goals. Their approval of the requirements and goals mentioned in step 1 indicates that they understand the terms and will allow the partner’s project team to move forward in defining a budget and timeline for the project.
3. Define a Realistic Budget and Schedule
Once you have an agreement about expectations, be realistic about setting a timeline and budget. Again, glitches might arise, but their possibility should be figured in. Going overtime and over budget isn’t good for anyone. Communication with the client’s project team, which must include buy-in from executive representation, is vital. Status reports, status meetings, and email communication will inform the project team of progress, issues, and suggestions for staying on scope.
4. Maintain Management Commitment
It’s been mentioned, but bears repeating: executives must be involved right from the beginning and certainly in final decision making. It’s been found that the primary reason for project failure, across the industry, is due to issues surrounding executive commitment and sponsorship.
5. Participate in Executive Level Discourse
The partner can help ensure project success by giving management regular progress reports and assurances that the agreed upon schedule and budget are being adhered to. Good project managers will make certain the strategic value of their project is part of this executive level discourse. As long as management participates in the decision-making process and they are kept up to date on the progress of the project, they will usually support it.
With the path clearly defined, executives and team members understand where the project is headed and the hurdles they may encounter. Spending the time upfront to document and communicate the expected challenges and outcomes of the project will ensure good relations between the client and the partner and will go a long way toward ensuring success of the implementation.
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