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Stoneridge Software

New Features and Enhancements to KEY2ACT’s MobileTech and Signature Released!


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    KEY2ACT Signature 2018 and MobileTech 6.0 have been released! These new versions include exciting updates and user-requested features. We’ve been looking forward to this update for a while now and anticipate a long list of upgrade requests.

    Enhancements and New Features in MobileTech 6.0:

    • Ability to require task responses. This is set up in Signature and enforced through MobileTech. This ensures that your techs are capturing the data you need for reporting and for recommendations for additional service tasks.

    • Techs can create additional job or service appointments.
    • Customers can require equipment to be assigned during appointment completion processes. This allows you to set the level of requirement for equipment to be assigned during the appointment completion. For asset-centric businesses that require an equipment ID to be assigned to every service call, use of this new flag will cause MobileTech to do additional validation as part of the process.

     

    • Inventory quantities are now available on inventory look-up.
    • Event-based sync to field payment form now available.
    • Xo eye workflow integrations in See.

     

    • Refrigerant tracking added to summary reports. If you use refrigerant in your service delivery vehicles, you’re now able to view refrigerant information captured by your tech on the call summary and appointment summary reports.
    • Ability to control tech email deliveries. You can now choose if you want to send email summary reports to your technicians.

    MobileTech 6.0 is compatible with Microsoft Dynamics GP 2015 R2, GP 2016, and GP 2018.

     

    Enhancements and New Features in Signature 2018:

    • Process Service Invoice window now supports $0 invoices
    • Mobile PO Window with enlarged PO Number field
    • Sample data is now updated to match the new GP Fabrikam dates
    • Compatible with Microsoft SQL Server 2017
    • Updates to SRS Reports:
      • Updated Call and Appointment Summary Reports
      • Updated SOP Blank Picking Ticket Order
      • Updated SMS Service Invoice

    The last Signature release included features to help you comply with the ASC 606 requirement. Read more about those features here. 

    As one of the top KEY2ACT partners, we help not only KEY2ACT users with the products, but also assist other GP partners in supporting their customers. If you need assistance completing the upgrade, or have any questions on the new features and enhancements, please email us or call 800-277-5561.

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