When you need to find a way to maximize your field service company's profits and control costs you generally look at your expense sheet. Where is your money going? Can you reduce expenses? In what areas can you tighten spending to increase your profits?
But what do you do when you think you have eliminated every possible cost?
These days, staying competitive is about more than cutting costs. It’s about streamlining your processes to work smarter and maximize your employees and resources. That’ means taking a hard look at your current system and identifying inefficiencies.
- Dive into your business office procedures.
If you’re still relying on spreadsheets or multiple software systems to manage your customers, jobs, scheduling, and finances, chances are you’re wasting valuable time with manual entry, data exporting and importing, and searching for information. By streamlining your software into one system, you can reduce overhead hours dramatically.
In fact, Laneys, an HVAC company in Fargo, North Dakota, increased their sales by over 50 without adding any additional accounting or office staff thanks to a streamlined software system that connected their field service employees with the office.
- Take a look at your scheduling process.
As a field service company, you could go days or even weeks without seeing your technicians in the office, which, in the past, made scheduling difficult. With graphical schedule board, you can easily schedule your technicians for jobs as they are booked and when emergency calls come in, you can add or remove jobs from a tech’s schedule. No matter where your techs are, they can view their real-time schedule and know exactly what projects they need to be working on.
- Gain a real understanding of what each job actually costs.
If you don’t know exactly how much a job will cost you to complete when you bid, how do you ensure that your bid is both competitive and profitable? With a job cost system, you can track and project what a job will cost you from the materials, to labor, to the associated overhead. This will give you the ability to give a better estimate for your customers and your bottom line.
When you’re ready to dive into your systems and processes,