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Nick Sprau, MetaViewer Paperless Automation for Microsoft Dynamics

Pitching the Paper: Implementing Automation in the Enterprise


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    Many enterprises have already integrated a document management solution into their business. And after experiencing the benefits of a paperless automation solution, it's hard to look back at previously paper-based processes and have the burning desire to go back to manual data entry.

    However, data shows that many organizations are still managing important information on paper, even if they've integrated a content management system of some kind. When information is coming in through electronic channels, some companies continue to manage the information separately. According to a study by AIIM, a handful of organizations actually print their electronic information to file with the physical paper copies.

    What often prevents companies from going fully paperless is the comfort of the paper itself, which often acts as a security blanket, especially if it's all you've ever known. AIIM makes the point that a company cannot simply adopt new technology and expect the workforce to completely embrace it, replacing all of their previous procedures and processes with a new system. Incorporating and integrating software also involves transition time, making sure that the people, the processes and the technology can work together as a seamless team. This eliminates confusion, backlash and the temptation for employees to return to old, comfortable, paper-based procedures.

    Technology should support your company's workforce, not complicate it. It also should allow your employees to do their jobs better, more accurately and more efficiently. If you're still asking yourself if giving up paper is really necessary, we encourage you to take a look at the current hard and soft costs of your paper processing and storage to see where money, efficiency and visibility is being lost. You may find yourself rethinking how valuable paper really is in comparison to an automated solution.

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