Why Post Implementation is Important
In many instances, the overall effectiveness of an ERP system starts to slowly diminish immediately following go live. Work flows change, people change, business strategy changes and the system does not keep up. Sometimes significant parts of the ERP system were never implemented, insufficiently integrated or poorly architected. Perhaps the company was led astray with poor advice from their technology partner. The result, in all these cases, is a weaker system that does not deliver the value expected or required to improve company performance.
Columbus conducts full system assessments and provides comprehensive recommendations for getting the most out of our clients’ existing ERP investments. How can your existing system accelerate your business strategy? How can it reduce costs? How can new productivity and efficiencies be added?
Columbus proactively challenges your business, your ideas and your ERP system. We help our clients see new opportunities. We take responsibility to drive the process. We optimize existing ERP systems based on over 25 years of delivering world-class solutions.
“It is easy to log support calls via the on-line support portal and the support team are extremely knowledgeable and effective in providing timely responses and resolutions within the agreed service levels.” – Capital Document Solutions
If your system is in need of a check up,