Meet Dynamics 365. Discover How It Is Different Than Other ERP and CRM Systems

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When Microsoft released Dynamics 365 last year, it gave us a product that is radically different from the other ERP and CRM solutions we've seen from the company in the past.


What Makes Dynamics 365 Different

  1. It’s cloud-based—Except CRM, all the Microsoft Dynamics products have needed to run on a client’s own server, or that of their Microsoft partner who hosted the system for them. But, Dynamics 365 is hosted by Microsoft on the popular Azure cloud platform.  This means all users can access any of the systems features from anywhere they have an Internet connection.
  2. It is fully integrated—Dynamics 365 finally connects your ERP and CRM seamlessly with one another. In the past, companies usually had separate ERP and CRM systems, leading to information silos and the inconvenience of having to perform duplicate data entry. Both problems are solved with Dynamics 365. Many other similar systems offer a connector that allows the ERP and CRM systems to communicate with one another. The problem with this is, they can usually only share certain information via the connector.

Now, you know what makes Dynamics 365 different from many other business software solutions on the market today. Next, let’s take a quick peek under the hood at some of its most important features.


Key Features of Dynamics 365

  • Flexible, scalable and integrated—Dynamics 365 is modular. That means there are seven different applications that make up Dynamics 365. When you buy the system, you can start with one of those applications, two or three or all seven. The choice is yours. And, as your business grows and your needs change, it is easy to add additional applications.

The available modules include:

Want to learn more about any of these? Click the links in the above list view webpages dedicated to each module. As you can see, no matter what type of business you run, there is a Dynamics 365 module, or set of modules that’s perfect for you.

  • Feels familiar, works with other Microsoft products—Since Microsoft built Dynamics 365 from the ground up, they designed it to work seamlessly with many of their other products you already use every day. Probably its most notable integration is that with Office 365. For example, you can do many tasks within the Dynamics 365 system, without ever leaving your Outlook email inbox. Not only does Dynamics 365 integrate with Office 365, its user interface will also look familiar to anyone accustomed to using Microsoft Office. So, you can hit the ground running on day one, train employees and reach you user adoption goals quicker.
  • Built on Microsoft Azure—Earlier, Dynamics 365 is completely cloud-based. When your business management software is hosted on Microsoft’s popular cloud platform, there are several important benefits you will enjoy:
  • Robust and accessible mobile apps.
  • Predictable monthly billing. Spread the cost of your business software out over the year rather than paying for it all up front.
  • Automatic software upgrades and updates.
  • Fewer IT and software maintenance headaches.
  • Industry-leading SLA’s
  • Improved integration with Microsoft cloud tools.
  • Sizable research and development investments mean continuous improvement and innovation.

Now that you’ve had a quick glimpse into what makes Dynamics 365 different, are you ready to learn more?

If so, please visit our website. Then, if you like what contact us. We will be happy to tell you more about Dynamics 365 and what it can do for your business.

By: Laura Schomaker, Intelligent Technologies, Inc., a SC Dynamics 365 partner 

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