Helping Clients Optimize Their ERP System
The best software and service partner cannot deliver and optimize an ERP system without the client doing their part. Columbus holds our clients accountable and assists them in maturing their solutions.
The ERP solution must be fully understood and supported at the highest levels of the client organization. There must be clear ownership of the project for the entire lifecycle of the solution. Clear plans should be in place, with supporting budgets to evolve the solution so it keeps up with business changes and takes advantage of new technology enhancements.
Keep users involved and make sure they are trained well and periodically audit adoption and refocus training as needed. Have a backup plan in the event your critical business application goes down and make sure you have adequate support and required infrastructure to mitigate risks. Leverage business intelligence to bring new business insights. Columbus can provide guidance on all roles and responsibilities for the life cycle of your critical business applications.
“Their staff are well trained in all areas of Microsoft Dynamics AX. Columbus values their relationships with their clients and it shows in their professionalism.” – Heritage Plastics
If your system is in need of a check up,
This article is written by Columbus, a leading Microsoft Dynamics Partner