This release is offering technicians more control and easier access to the information that will help them get the job done. Below are the top 9 new features available with MobileTech R5.0.
More in-app control over what details appear in which order.
Now technicians are able to set their view to show information in the order they choose. (Please note, however, that this functionality isn’t available by default – the technician will need to turn this on by utilizing the search field.)
Another great feature gives technicians more control over how items are sorted. Each value is now available to be filtered or sorted.
Expansion on the notes field
When a technician is in the field, it’s important that a person is able to record detailed notes about the project. That’s why the notes field has now been expanded to over 32,000 characters.
Ability to clear crash log and errors
The ‘About Form’ gives techs the ability to easily clear the crash log on each device. As soon as the error has been emailed to the administrators, the technician can clear the error log. This is available on the client side of Mobile Tech.
Change administrator password with ease
If your admin password is forgotten or needs to be reset, you can now change it yourself! You just need to be a user with an admin role in the SQL server.
Refresh specific lookups
Instead of having to synchronize all look-ups, technicians can now use the new form to refresh only the specific look-ups that have changed. This is in Tools>Refresh Look-Up. This feature is not only convenient but is definitely a time saver.
Time in/out enhancements
In Key2Act MobileTech R5.0 there is a new icon on the appointment list that indicates which appointments have been timed into and out of. Now as the technician completes jobs, he or she can more accurately track the exact amount of time they were there. This information has also been automatically added to the summary tab and the call and appointment summary reports.
Update to Task Materials
Techs can now view their inventory of replacement parts that are needed to complete work on a specific project or service call. New icons are available to indicate which materials are defined for a task and there is a new button to view materials used.
This functionality will be extremely beneficial when it comes to tracking inventory and knowing what supplies are needed and available for each specific job.
New copy and paste feature
Technicians now have the ability to copy and paste files – including word documents and pdfs.
New interactive contact functionality
Technicians can now click on a contact’s phone or email and the app will automatically launch an email or start a call in Key2Act MobileTech R5.0.
With these changes, Key2Act’s MobileTech is really giving more power to the technicians and workers in the field. By simplifying and streamlining processes, each user is able to more efficiently complete their jobs and increase their billable hours.