Need to issue a refund check to a customer or vendor? You can cut a check directly out of payables in by using the ‘refund checks’ functionality. All you need to do is set up a customer/vendor relationship. This must be done in order for the refund checks functionality to work. That can be done in Tools>Setup>Company>Customer/Vendor Setup
Once that is set up you’re ready to issue refund checks. Go to ‘create refund checks’ and create a batch.
Select the checkbook you want to use, choose the customer you want to refund and the amount you want the refund to be. It will default to the full amount of overpayment but you can adjust the number as you see fit.
This creates a debit memo in receivables to apply to that payment. An invoice and check payment are automatically generated in payables.
The refund check is then ready to print.
Need help or have further questions?
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