As more modern businesses open their services to online shoppers, they need to include e-Commerce details in order fulfillment procedures. Every product manufactured, packaged and shipped by a business requires oversight from an ERP solution like
Growing e-Commerce audience
Shopping these days usually involves pulling out a laptop or mobile device. Even when a customer visits a physical store or company headquarters, he or she will probably use a phone on the sales floor to compare prices and check product details.
Search Engine Watch shared the results of a Telemetric and xAd survey that found
Modern consumers also expect to make purchases on their computing tools. Shoppers want a simple solution to compare the offers of all local companies and global competitors. Econsultancy shared some examples of major brands incorporating
Businesses that don't offer their goods or services online miss out on a huge market that grows bigger every day.
The challenge of online shoppers
To cater to online shoppers, a business needs quick information procedures. An ERP system needs to collect the details of each individual order and make relevant details visible to manufacturing workers, warehouse employees and any other company member that deals with products.
Manufacturing.net said e-Commerce shoppers
Employees on the production line need to access the information from online orders to ensure the product is what the customer wants. ERP software like Microsoft Dynamics GP offers mobile capability, so workers can get e-Commerce details on the shop floor where information is crucial. Building products to exact specifications improves customer satisfaction and decreases wasted time and resources.
Warehouse workers need to report actions in the central system, so managers can see where each product is at it moves throughout the supply chain. Mobile technology makes it easy to log the detail of each inventory touch point. Customer service representatives who have order visibility can give clients precise answers when they inquire about purchases.
Having real-time information from daily inventory operations allows any business representative or online resource to provide the consumers with accurate delivery schedule projections. When customers shop for a business online, digital materials built on ERP data collections give them the up-to-date information they demand.
The Microsoft Dynamics GP difference
e-Commerce data has to work in conjunction with orders coming in from other sources. Microsoft Dynamics GP integrates online and physical business processes into a central source of information. Businesses can manage, prioritize and plan all orders using insight into what each unique customer demands.
MSDynamicsWorld.com recommended using Microsoft Dynamics GP in tandem with a middleware product
When companies collect all relevant data into central
Businesses may want to adopt additional features like barcode scanning into a Microsoft Dynamics GP solution. Additional data collection tools that simplify reporting and tracking improve daily performance by giving employees the tools they need to succeed. e-Commerce moves very quickly and businesses want to find an
by The TM Group