Enterprise Resource Planning (ERP) software is usually known as a complex and technical solution rather than a user friendly one. ERP usability, i.e. how easy the software is for the end users to access, manipulate, or navigate, has not traditionally been one of the strong points of ERP solutions. But today, ERP providers are coming up with solutions that give importance to usability, because if users can't figure out how to use an ERP system, they can't gain maximum benefit out of it.
"Vendors realize they must make investments to reduce the complexity of an ERP and make it more usable for end users. It's not just doing mobile, but making mobile more intuitive. It's not just adding new features but really thinking about making the UI more user friendly," Rebecca Wettemann, VP of Research,
For every organization, before introducing any application for the use of their employees, it is necessary to think about the way they use their personal applications. They don’t read a user manual when they use Twitter, Facebook, or other smartphone apps. This makes sense to equip them with a solution that is easy to understand and use. Enabling your employees to use ERP software that has high-level of usability, i.e. which provides an intuitive user experience, will cut down on the time and costs required for training with a faster adoption rate. In the end, this transforms to an early return on investment.
The benefits of an ERP’s usability also extend to the expansion of an organization and employee turnover.
ERP Software with intuitive control systems, navigations and workflows makes it easy for new staff members to easily pick up on the intricacies of a system. As a business expands, emphasis on usability will pay off, and new areas of operation are more easily understood.
To check the ERP’s usability-level, organizations must conduct
ERP software should be user-friendly for all members of the organization as they generally use it on daily basis. An ERP investment is of a little value if users do not embrace it. As a business flourishes, an emphasis on ERP’s usability will pay off, and new domains of operation are more easily understood.