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i95Dev

Quickly Recover your Investment in Dynamics RMS


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There has been a lot of speculation about the future of Dynamics RMS and what will happen to its existing customers. Much has been written about Microsoft’s focus on AX for Retail and how it is expected to replace Dynamics RMS. When that happens existing users for Dynamics RMS have two options, one is to continue with their existing Dynamics RMS POS system and then migrate to AX for Retail eventually; and two, to migrate to another POS system.

Changing systems and processes is not easy, all legacy systems are a case in point for the same, but at the same time change is inevitable. Will companies benefit by migrating from Dynamics RMS to AX for Retail?  It is too early to comment. But retailers do not have to hold themselves back waiting for more clarity. They can continue to expand their business by adopting channels like ecommerce, and they can do that without investing a lot of time and money. Moreover, if done right, ecommerce is capable of a quick ROI, paying not only for itself but also for the investments made in the Dynamics RMS system.

Managing an additional channel can be challenging and resource intensive so businesses must look for an ecommerce solution which can seamlessly integrate with Dynamics RMS. An integrated system will bring a lot of benefits

  • Increased Sales – You no longer have to limit yourself to the physical location of your retail outlets. With an integrated eCommerce solution for Dynamics RMS system, you can not only acquire new customers but also gives your existing customers an opportunity to stay associated with your brand without visiting your physical store.
  • Product Information Management – With the integration you will only have to manage your product information in one system and sync the same to the other systems. This not only saves time but also reduces errors and improves customers' shopping experiences.
  • Efficient Inventory Management – The Integration opens up opportunities like buy online pick up in store, buy in store deliver online, etc. allowing you to better plan your order fulfillment and inventory management process. You can further extend this solution to include other channels like online marketplaces, social media, etc.
  • Superior Customer Service – The integrated ecosystem allows you to improve customer experience by providing self-service portals. You can further add to the customer experience by displaying order status and shipping information on the ecommerce store.
  • Integrated Marketing & Loyalty Systems – You can now manage your customers in one system, run targeted promotions and campaigns targeting both online and in store customers and further reward them for being associated with your brand and not a store or channel of your brand.
  • Other Integrations – You can extend the integration setup by integrating further with systems like online marketplaces (eBay/ Amazon) to increase sales or CRM systems (Dynamics CRM) to better service your customers.

 

How can we Help?

i95Dev is the leading eCommerce and integration company. For customers with Magento and Dynamics RMS we have an out of the box product which can seamlessly integrate these two systems. For customers who do not have an existing eCommerce system in place, our Instant Ecommerce for Dynamics RMS is a perfect solution for them; using which they can start selling their store inventory online very quickly.

 

by i95Dev – Partner for your B2B and B2C eCommerce Needs.

 

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