Choosing an eCommerce Platform to Compliment your Microsoft Dynamics ERP

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Researching, evaluating, choosing and then implementing an ERP system, such as Microsoft Dynamics, can be a lengthy process that involves several parties. It is also a significant investment that holds long-term impact. The same is true when it comes to choosing an eCommerce platform. Investing in major pieces of software like these requires adequate research, finding a vendor you enjoy working with and a product that meets your organization’s needs. When it comes to selecting an eCommerce platform, consider the following...

  • Don’t overlook the backend. You will want to know if a modern web language is used, and further, if that code is clean and efficient. This is a key piece to not only the platform’s performance, but also is part of SEO best practices as suggested by Google.
  • Evaluate how the code can evolve. More specifically, evaluate how often and how easily upgrades are done and how easy or difficult implementing new technologies is.
  • Consider scalability, meaning, can the software grow with your business. It is important to think of the platform as a long-term solution versus one that will take your organization live with a web store now.

In addition to these considerations, it is also important to evaluate an eCommerce platform with Microsoft Dynamics ERP integration versus one without. Managing a web store requires a lot of work. An eCommerce platform that doesn’t offer integration to a business’s Microsoft Dynamics ERP stands as a separate database. That means that customer accounts, product SKUs, pricing, inventory availability and all other elements of a web store reside in both the ERP and the eCommerce platform separately. So, businesses that choose a non-integrated eCommerce platform will be challenged with managing two databases.

On the other hand, when an eCommerce platform with integration to Microsoft Dynamics ERP or whatever ERP your organization has implemented is chosen, changes to product information will automatically update. This solves the issue of selling a product at the wrong price or that is out of stock while also eliminating many manual processes. This type of integration can be applied not only to your web store, but also to any online marketplaces your business may use as a sales channel, such as Amazon or eBay.

Whether your organization is considering re-platforming or is looking to open your first online store, the k-eCommerce solution is one that should be evaluated during this process. k-eCommerce offers a complete out-of-the-box solution that can be implemented for B2B, B2C and customer service / sales portal online selling environments. While this solution offers complete integration to your Microsoft Dynamics ERP, it sits outside of the ERP rather than requiring a great deal of custom work. k-eCommerce also stays on top of industry trends to offer all the elements of a web store consumers demand. The solution makes delivering an omni-channel experience easy with responsive web design, a technology that offers a unified experience across all web-enabled devices. To learn more about k-eCommerce, watch this brief video and be sure to visit our website.

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