Fieldpoint Field Service Management Solution Integrated With Microsoft Dynamics GP

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Microsoft Dynamics GP delivers a huge world of business management tools, but its capabilities are extended exponentially by the vast sea of independent software vendor (ISV) solutions that have been developed for use with GP. For example, Fieldpoint Service Applications Inc. is an ISV that develops field service management solutions that integrate seamlessly with Microsoft Dynamics GP. One recent beneficiary of an integration of Fieldpoint with Microsoft Dynamics GP is Modern Medical Systems Co.

For more than 40 years, Modern Medical Systems (MMS) has been providing medical equipment lifecycle management and consulting for hospitals and healthcare facilities of all sizes nationwide. Their service solutions are completely customizable and include full service agreements, preventative maintenance agreements, and time and material agreements. They provide onsite support backed by national resources. MMS has been growing steadily over the years, and they eventually needed to streamline some of their manual field service management processes to grow further.

Enter Fieldpoint, which MMS integrated to their financial management solution, Microsoft Dynamics GP. Fieldpoint enabled MMS to efficiently track contract details and manage preventative maintenance schedules for every hospital and healthcare facility they serve, while providing transparency to all lines of business from sales to field service to financial management. MMS has contracts exceeding 50,000 line items, and they handle up to 7000 service calls per month, so they needed a solution that could handle that data volume, and that was scalable for further growth. They found it with Fieldpoint and Microsoft Dynamics GP.

Andrew Kudrycki, IT Supervisor, Modern Medical Systems, says, "We decided that a Microsoft and Fieldpoint solution was the best choice for our organization. It offers a powerful, integrated sales, service, and financial system on a technology platform that grows with us."

And Fieldpoint is just one of the thousands of specific solutions that extend the functionality of Microsoft Dynamics GP. Whatever your industry, however unique your business needs, Microsoft Dynamics GP can be tailored and extended to meet those needs.

MIG & Co. is a professional consulting firm that specializes in the implementation of business management software solutions, including Microsoft Dynamics GP, Microsoft Dynamics SL, and Microsoft Dynamics CRM. We automate business processes to ensure that our customers work efficiently. MIG is a Microsoft Dynamics Gold Certified Partner.

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