Common Questions about Software Renewal Fees

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Our customers frequently ask questions about the renewal fees for their software solutions. Below are some of the most common questions and their answers. If you have additional questions, don't hesitate to contact Stoneridge Software.

Why do I have to pay a renewal fee when I own Microsoft Dynamics GP?

Renewal fees are assessed by Microsoft so they can continue to update and advance Microsoft Dynamics GP. The fee you pay entitles you to any upgrades, hotfixes, or tax updates.

How often do I have to pay a renewal fee?

Renewal fees are charged annually.

What happens if I don't pay the fee?

If you don't pay the renewal fee you can continue to utilize your current software system in the state that it is in. You won't have access to any updates or upgrades and will be unable to add any new features to the system. If you decide that you want to upgrade but haven't paid renewal fees you will have to pay that fee plus any lapsed fees.

What does Microsoft do with the money generated from renewal fees?

The GP development team at Microsoft's Fargo campus puts renewal money to good use, investing thousands of development hours into making GP even better.

  • Dynamics GP 2013: 220,000 development hours
  • Dynamics GP 2013 Service Pack 1: 40,000 development hours
  • Dynamics GP 2013 Service Pack 2: 60,000 development hours
  • Dynamics GP 2013 Release 2: 100,000 development hours
  • Dynamics GP 2015: 100,000 development hours

Your renewal can also include support from Microsoft, depending on which plan you have.

What do I have to pay for when I upgrade?

You don't have to pay anything to Microsoft to upgrade your software. The only charges that you will incur are based on the services Stoneridge Software performs to implement the upgrade.

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