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How to Find Out What Version of Microsoft Dynamics GP You Are Using

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    When you call technical support for Dynamics GP, the first question you will likely be asked is, “What version of Dynamics GP are you using?” What can be confusing is that the name of the Dynamics GP system is not necessarily the version number anymore. Here are step by step instructions to quickly find out what version of Dynamics GP you are using.

    1)      Click on the “?” in the upper right corner of your Dynamic GP screen.

    1) Click on the “?” in the upper right corner of your Dynamic GP screen.

    2)       Choose the “About Microsoft Dynamics GP” dropdown and you will see this screen. The version number you are looking for is in the top line of the right column (shown here):

    Choose the “About Microsoft Dynamics GP” dropdown

    So in this example, the version number is 18.2. The product name is actually just “Dynamics GP”. As of the October 2019 release, Microsoft stopped using a year after the name.  Yes, that does make it a bit confusing.

    Confused? Here is a handy chart:

    Dynamics GP Product Names, Release Dates, and Version Numbers Chart:

    Product NameRelease DateVersion Number
    Microsoft Dynamics GP (Oct 2019 Release)Oct 201918.2.1060
    Microsoft Dynamics GP 2018 R2Oct 201818.00.0628
    Microsoft Dynamics GP 2018Dec 201718.00.0400
    Microsoft Dynamics GP 2016 R2Dec 201616.00.0552
    Microsoft Dynamics GP 2016May 201616.00.0406
    Microsoft Dynamics GP 2015 R2May 201514.00.0725
    Microsoft Dynamics GP 2015Dec 201414.00.0524
    Microsoft Dynamics GP 2013 R2May 201412.00.1745
    Microsoft Dynamics GP 2013Dec 201212.00
    Microsoft Dynamics GP 2010May 201011.00
    Microsoft Dynamics GP 10.0May 200710.00
    Microsoft Dynamics GP 9.0Nov 20059.00
    Great Plains 8.0June 20048.00
    And older…..

    The steps above are the most accurate way to figure out what version of Dynamics GP you are using. You could check CustomerSource or have your partner check the Microsoft VOICE system, but in both these scenarios, the system could show the version you are authorized for, not necessarily the one you have currently installed.

    Get more Microsoft Dynamics GP Version Upgrade Resources

    By CAL Business Solutions, Microsoft Dynamics GP Partner Serving New England

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