|I recently went through the experience of reporting a dishonest business to the Better Business Bureau. Then I went on a bit of a rampage and left bad reviews on a number of consumer websites. It made me feel better to vent and I hope I saved others the misery of working with that company. There are plenty of places for an upset customer to complain – but what about an upset business owner?|
An article in
The tagline of
This site gives business owners a place to check on consumers and potentially avoid getting involved with “problem customers”. The site is currently offering a free six month trial but membership is restricted to business owners with a valid Tax ID number.
My first thought is that the person who developed this website must have gotten really burned in the past. It turns out the creator of the website is Peter Robideau, the owner of a NY based technology support company. In a
Yep, he has gotten burned. And now he wants to get even. And I can’t blame him. In my opinion this new website is kind of the equivalent of the embarrassing “board of shame” at the supermarket that shows the names of people who have passed bad checks. And I say, go for it! Small businesses owners need to protect themselves and honest consumers have nothing to fear.
This same Business Week article reported “In a Citibank(
According to a 2012 NFIB (National Federation of Independent Business) survey 64 percent of small businesses had invoices that went unpaid for at least 60 days.
Using a solid yet affordable ERP system like Microsoft Dynamics GP allows small businesses to track their overdue invoices easily. Smartlists and alerts keep the offenders top of mind (and clearly visible on the screen). And the “Collections Management” module for Dynamics GP takes it a step further.
One of our
So you can use technology to fight back in more ways than one.
What do you think? Is this new website a good idea? Does your ERP system help you easily track and collect overdue invoices?
By Anya Ciecierski, CAL Business Solutions,