I recently went through the experience of reporting a dishonest business to the Better Business Bureau. Then I went on a bit of a rampage and left bad reviews on a number of consumer websites. It made me feel better to vent and I hope I saved others the misery of working with that company. There are plenty of places for an upset customer to complain – but what about an upset business owner? |
An article in
The tagline of
This site gives business owners a place to check on consumers and potentially avoid getting involved with “problem customers”. The site is currently offering a free six month trial but membership is restricted to business owners with a valid Tax ID number.
My first thought is that the person who developed this website must have gotten really burned in the past. It turns out the creator of the website is Peter Robideau, the owner of a NY based technology support company. In a
Yep, he has gotten burned. And now he wants to get even. And I can’t blame him. In my opinion this new website is kind of the equivalent of the embarrassing “board of shame” at the supermarket that shows the names of people who have passed bad checks. And I say, go for it! Small businesses owners need to protect themselves and honest consumers have nothing to fear.
This same Business Week article reported “In a Citibank(
According to a 2012 NFIB (National Federation of Independent Business) survey 64 percent of small businesses had invoices that went unpaid for at least 60 days.
Using a solid yet affordable ERP system like Microsoft Dynamics GP allows small businesses to track their overdue invoices easily. Smartlists and alerts keep the offenders top of mind (and clearly visible on the screen). And the “Collections Management” module for Dynamics GP takes it a step further.
One of our
So you can use technology to fight back in more ways than one.
What do you think? Is this new website a good idea? Does your ERP system help you easily track and collect overdue invoices?
By Anya Ciecierski, CAL Business Solutions,
Please be warned of a man named Zach Rezsek, he goes to many places in the Niagara Region and when he goes to a place that is expensive in his range he leaves a bad review hoping he gets his money back even when the people bend over backwards for him. He said terrible things about a limo driver after his wedding because he wanted the money back that he paid for the limo. When multiple people say how amazing the limo driver is and is always bending backwards to make others happy. Many people do not believe what Zach said because many know the limo driver. The limo company will now be losing business because over one bad review that Zach made they let the driver go. They let him go because Zach made the review public. People will now be going to another limo company where the driver will be.
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