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Perimeter Business Solutions

The 1,2,3’s of Disaster Recovery for Your Business

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Sometimes, you're just not prepared.  With Hurricane Sandy fresh in our memory, we know Mother Nature can be unpredictable yet extremely harsh.  Now the question for many companies is, "how can I bounce back with the least amount of struggle?"  Here are three steps for managing disaster recovery for your business.

  1. Inspect the damage and make the plans to rebuild:  If there is physical damage to your business, you will want to contact your insurer and provide the details that they require per your contract.  It will take time and money to rebuild, but there are options.  You may be eligible for financial help from the Small Business Administration (SBA) Office of Disaster Assistance.  Interim loans from the SBA or your own financial institutions might help you rebuild damaged property and invest in assets or inventory needed to get your business back on track.
  2. Spread the word and assemble your team:  Regularly update your website and social media to inform your employees, customers, and suppliers about where you are in the process of getting back to business.  Your enterprise resource planning (ERP) software, such as Microsoft Dynamics® GP, should contain detailed contact information for customers, vendors, and employees.  Contact customers to let them know how and when you will be able to fulfill their orders.  Contact vendors for updates to your own orders.  Roads may prevent you from receiving shipments or property damage could prevent you from manufacturing if you can receive inventory.  Some employees may also have devastation at their homes and may not be able to return to work right away.  When employees do come back, you may see leadership as employees take on extra roles or creative solutions to the challenging problems presented by this disaster.
  3. Get to work:  The data you have within your ERP will help you get back to business faster.  Determine what customer orders you can fulfill now and plan out the orders you can fulfill as you get your business back on track.  Realistically, some customers may not be able to wait and may cancel orders.  Update real-time inventory and procurement plans and determine if you can fulfill other customer orders.  You might be able to get your own operations back to normal before suppliers.  Go to your ERP to see if you have back-up suppliers so you can continue to fulfill orders.

Disasters such as Hurricane Sandy can cause significant business interruption and rebuilding can take time.  Use your ERP to address each specific challenge and you will be able to open your doors faster after a disaster.  Contact Perimeter Business Solutions for more information about ERP solutions and how to get your business up and running as quickly as possible once the worst is over.

By Mark D. Kosakowski of Perimeter Business Solutions, Microsoft Dynamics GP Partner

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