Microsoft Dynamics vendors provide comparisons and opinions to professionals in the ERP/Accounting software selection process

Who is the “Typical” Microsoft Dynamics GP Customer?

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All companies are unique. But when you have implemented as many Dynamics GP systems as we have, you start to see some similarities.  And there is definitely a unifying set of characteristics that defines a “typical” Microsoft Dynamics GP customer.

The first type of ERP software customer has outgrown their current computer system (for example Quickbooks). The need for an upgrade may extend beyond accounting and enterprise resource planning and permeate every level of the organization. The old methods of each employee emailing around a spreadsheet and editing it one-by-one may have worked 15 years ago, but business and technology have changed. Companies need more complex reporting, the ability to direct information flow across multiple warehouses, and many other advanced features that even a basic accounting system cannot offer.

The other typical ERP customer has a system in place, but it is what IT people affectionately call a “legacy system”. In other words, it is older than some of the people on your staff. These systems are typically highly customized, as they have been forced to adapt and grow even if they were not designed to do so. The original vendor would probably not even recognize them. A company in this scenario may be very reluctant to try something new for fear of losing data or “breaking” the old system. Especially because it is difficult or impossible for them to get support for these systems.

It is easier to have a “typical” customer when you stick to what you know and what you are good at. At we focus on the key industries for Dynamics GP that we have had proven success with in the last 20 years. That includes Wholesale Distributors, Manufacturers, Importers, and Retailers (Food and Beverage, Wines, Liquors & Spirits, Consumer Packaged Goods (CPG), Plastics, Chemicals, Scents & Creams, Cosmetics, Nutritional Supplements, Industrial Machinery, Textiles & Fabrics, Metals) and eCommerce (B2B, B2C) and Professional Services Firms (Financial Services, Marketing & Advertising).

We find that Microsoft Dynamics GP is a fit for companies with 8-200 employees and $5-$300 million in revenue.

We know that your business should always be treated as unique. But when you choose a Microsoft Dynamics GP partner who has worked with businesses similar to yours, you are bound to get the best results. Nothing “typical” about it.

By, Long Island Microsoft Dynamics ERP Partner

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