Microsoft Dynamics vendors provide comparisons and opinions to professionals in the ERP/Accounting software selection process


Software Solutions Group

Tools Available to ERP Software Customers

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When selecting a new ERP package, you'll want to be sure you get the most out of it once you start using it. Let’s face it, most of us need help from time to time, even if it’s just as simple as performing once a year tasks or learning something new, from year-end closings, to budgets, or finding out how you can put Dynamics GP to better use every day.  Maintaining control and learning about GP can be as simple as taking advantage of the tools you already own.

All Microsoft Dynamics GP customers in their first year purchase an Enhancement Service plan that comes packed with bonus features that sometimes get overlooked or underutilized. As a part of this yearly fee you will have unlimited access to Microsoft’s online website for Dynamics GP customers called CustomerSource. Within CustomerSource you will find a wide range of tools at your disposal. In the support section of CustomerSource you can find answers to many of your day to day questions, from how to modify reports, or how to change user’s security, and even how to perform a year-end closing. A wealth of how-to and hot topic articles are at your fingertips; the KnowledgeBase shouldn’t be overlooked.

Learning how to use Dynamics GP couldn’t be simpler with unlimited access to Microsoft’s eLearning page within CustomerSource. Simple to follow tutorials walk you through the day to day processes of Dynamics GP. You can learn something new, find features you didn’t know about, or even train a new employee. CustomerSource also keeps you informed of current Dynamics GP news & events. Keep abreast of what is happening in the world of Microsoft Dynamics, new service packs, new software releases, and Customer events around the globe; are all found here.

Keeping your Dynamics GP software investment current is easy using the Service Packs & Hot Fixes page on CustomerSource. We are all familiar with Windows Updates on our computer operating system; Dynamics GP too must be kept up to date to match with your Windows Updates. Occasional service packs to your accounting package make larger upgrades simpler and faster by taking smaller steps to get there, and it keeps your Dynamics GP running at top performance and top speed.

Getting the most out of your new software purchase is simple when you use the tools you have purchased with Microsoft Dynamics GP. Working closely with your registered Microsoft Dynamics partner can guide you through the tools available to you and put you on the right path.

Software Solutions Group,  Inc.

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