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Associates Solutions, Inc.

Tear Down Department Walls With Microsoft Dynamics SL’s Integration Capabilities

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If you often hear “we can’t do that” or “that’s impossible in our current environment”, you are not alone.  Many businesses face the challenge of dispersing information across department lines and without the proper infrastructure and systems in place, the above becomes true.  Well what if you had a solution that could break down those department walls?  Integrated software such as Microsoft Dynamics SL makes it possible for businesses to bring departments together and have a central source of information. Microsoft Dynamics SL has the ability to improve productivity in many areas of your company because of its integration capabilities. 

By providing the familiarity of Microsoft Office system applications and the Microsoft Windows SharePoint Services interface, Business Portal for Microsoft Dynamics SL can help your team increase productivity so that you realize a greater return on your business management solution investment. The portal gives employees, partners, and customers secure access to up-to-date information on a browser any time and anywhere it's needed.  With Microsoft Business Portal, you can deliver project financial status, task assignments, billing, invoices, timesheets, expense reports, and other documents through a Web browser, reducing the time required to manage these processes and eliminating paperwork and data re-entry.

For project driven organizations that rely on the scheduling capabilities of Microsoft Project, Microsoft Dynamics SL integrates directly with Microsoft Project.  The integration works in both directions, where the integrity of the Microsoft Dynamics data that flows through a company’s financial system is not compromised. In cases where the relationship between the data in Microsoft Dynamics and that in Microsoft Project might affect financial and audit trail information, one-way integration, from Microsoft Dynamics to Microsoft Project, is available.

With a Microsoft Dynamics SL and CRM integration, you can create and easily maintain a clear picture of customers—including complex supply chain relationships with partners and suppliers—from first contact through purchase and post-sales, using a comprehensive customer relationship management solution that’s easy to learn and use.  With the ability to view information from the ERP system such as Sales Orders, Inventory Items, and Project related information, Dynamics CRM unleashes your Sales and Marketing Teams to do what they do best, take care of customers.

So next time you hear “we can’t do that,” think again. The tools do exist to bring down information barriers between departments and give your organization the edge it needs to be more productive, efficient, and competitive.

By Associate Solutions, Microsoft Dynamics GP, SL, and CRM partner serving KS MO IA NE

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