Knowing what NOT to do during an ERP implementation is just as important as knowing what to do. So let’s review five of the worst practices for ERP Software implementation:
- Picking the First Partner that Comes Along: When companies don’t do their research in , it usually backfires in the end. The relationship with your software partner should be one of trust and you need to be sure of their expertise and ability to help you with your business needs. Get referrals, do online research, and spend time to share your objectives with your prospective partner. A great partner will be with your organization for many years to come and this is a time you should be picky.
- Don’t get the CEO Involved: As with any major business change, your CEO should be onboard. If they don’t know what’s happening or are unfamiliar with the software, then adoption of that software throughout your organization is at risk. Make sure everyone’s on board for the software investment to ensure greater implementation success.
- Growing Impatient with All the Questions: , but for good reason. Many times companies will get impatient with the business process review, which is a vital step in the process. Make sure to get as much information as possible to your software partner so they can ensure the software does what you need it to do. This is a good time to check with all the departments at your organization and get a feel for what they need the software to do.
- Skipping Training: Many companies think they can save money in software implementation by skipping the training portion. This is among the top worst practices we see with failed implementations. This backfires quickly and greatly reduces the return on investment for these companies. Even if users know the basics of the software, there’s still so much they could be missing. With how intricate ERP systems are today, it’s so important to receive proper training from software experts that know all about it.
- Ignoring Upgrades: Software upkeep is just as important as software implementation. As you already know, technology changes faster than we can keep up. Keeping up with these changes is the exact job of your software partner. They keep abreast of the updates and upgrades to ensure you have the best software possible for your specific business needs.
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By Jim Krahn with BDO Solutions,
