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BDO Solutions

The Meaning of Partnership in ERP Software Space: Microsoft Dynamics ERP Fits the Bill

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As a Microsoft Gold Certified ERP Partner, we feel we have a good understanding of what being a partner really means, and should mean. We recently achieved three awards for Microsoft Dynamics excellence and take pride in what we do as a company.

What really sets the stage for this strong held belief is our partner, Microsoft. Microsoft values their partner network, providing solutions that meet the needs of our customers and support that helps us deliver those solutions. In turn, we here at BDO Solutions value our partnership with Microsoft and know that partnership creates the framework that allows us to be of service to you. We trust Microsoft has our back just as our customers trust we have theirs.

You may have had a partnership that hasn’t worked in the past. Looking back, what elements were missing? Here are a few key components that make partnering with us (as well as with Microsoft) a sure thing:

  • Communication- Microsoft is well-known for their product roadmaps and although it’s sometimes hard to follow, it’s vital that we know where products are going so you don’t even have to worry about it. Microsoft communicates their plans up-front so there are no surprises. Knowing what page everyone is on in a partnership develops the trust needed for a successful one.
  • Scalable Solutions- You cannot remain in a partnership if that partner is not meeting the needs of your business. It’s nothing personal, it’s just business. Microsoft Dynamics provides solutions that change and grow with you. Technology never stands still and Microsoft knows this well, being in the business for over 35 years. Trends change often, and it’s a competitive market that requires innovation. With that said, Microsoft Dynamics ERP product upgrades and launches are thoroughly researched and planned out so end users can get the best possible solution in the quickest possible time.
  • Dependable Support- No matter how hard you try, technology can have its hiccups. When that happens, Microsoft is there to pick up the pieces and support their partners and customers. As a partner, this makes it easy to depend on them for support so we can have confidence in supporting our customers, day in and day out.

As you may have already figured out, we don’t take partnership lightly. We value the true meaning of partnership and are dedicated to offering communication, scalable solutions, and dependable support to every one of our clients.

If you’re interested in learning more about choosing a partner for your ERP solution needs, please contact us.

By Jim Krahn with BDO Solutions, Leading Canadian Microsoft Dynamics ERP and CRM Partner

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