How is Your Organization Affected When Choosing Software as a Service (SaaS) for ERP?

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I ran across this article that helps us define what really changes when making the decision to go with a SaaS ERP software deployment.  Many companies are contemplating a switch of deployment looking for reduced costs and increased flexibility. But who within your organization is actually affected by this change and will that make a difference in your decision?

IT Management: The IT manager is definitely hit the hardest with new ways of doing their job. As the article states, “SaaS technology creates IT efficiencies that allow Managers to spend less time on repetitive tasks and more time interacting with business people and becoming involved with core business processes.” Many of the repetitive tasks IT managers are used to doing could be outsourced to cloud providers, including server maintenance, data backups, and software updates.

End Users: End users probably won’t notice much of a difference if ERP is moved to SaaS. The usability of the software remains pretty much the same and with proper support in place, they have someone to lean on if something goes wrong.

Management (CEO/CFO): Management is affected because they are in charge of the payments, which will be different than the licensing options they were on before. This switch usually frees up some cash flow, but it’s important to properly plan for this monthly expense down the road. Additional costs can show up unexpectedly as well, although not ‘bank breakers”, it would be good to prepare for the unexpected.

In a nutshell, SaaS ERP can have a positive impact on your entire organization. Things will change slightly, but ultimately it simplifies what you have to do as a company. Instead of focusing on how your solution does what it needs to do or manipulating it for optimal performance, you can focus on the job you were hired to do.

By Julie Fuller with Cargas Systems,  Microsoft Dynamics GP Partner

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