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Sikich

Turning a “Failed” ERP Software Implementation into a Successful One


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At what point do you say the implementation of your ERP software was a complete failure? If you answer no to the following question, then the point may be getting near: Does your ERP Software do what you need it to do?? Some of you may be saying, well it handles our accounts payable but it doesn’t integrate with our inventory. This is the same answer as “no” because integration is vital for your ERP software to work successfully for your business.

Instead of playing the blame game, how can you turn this around to benefit your business? I may have used the term “failed” a bit hastily, as ERP implementations are often times a process and in order to reach success, you need to experience a…detour of sorts. So let’s take this detour and get on the right track!

Step 1: Define what your ERP Software does well. List the benefits it has already created for your business.

Step 2: Define what your ERP Software doesn’t do well and what you wish it could do. Start by listing out your business needs and tie in how software comes into play. Take your time! Ask your team members, and get different perspectives of which workflows work and which do not.

Step 3: Research! I hate to break it to you, but there isn’t one silver bullet in software. Every business is different and has unique needs to fit its business model. Once you define your business needs above, find out what products and their corresponding modules meet the capabilities you need for your business.

These three steps are an important part to software implementation and should not be rushed. If you have questions or need help, feel free to contact us here at Sikich. We are a Chicago IL Microsoft Gold Certified Partner and Microsoft Inner Circle member serving the Midwest specializing in the implementation of Microsoft Dynamics GP, Microsoft Dynamics NAV, Microsoft Dynamics SL and Microsoft Dynamics CRM. Follow us on Twitter at @Sikich_Tech.

By Sikich, St. Louis Microsoft Dynamics GP partner

One Response to “Turning a “Failed” ERP Software Implementation into a Successful One”

  1. Francisco Prado says:

    What is the main difference between MS Dynamics GP and NAV?